Veterinary Receptionist at Southern Veterinary Partners

Prosper, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

17.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Veterinary Medical Terminology, Critical Thinking, Empathy, Compassion, Time Management, Documentation, Financial Management, Task Prioritization, Teamwork, Problem Solving, Attention to Detail, Veterinary Software, Office Equipment

Industry

Veterinary Services

Description

Total Care Animal Hospital is a full-service veterinary medical facility serving both cats and dogs located in Prosper, TX. We have been servicing the Prosper, McKinney, Frisco and surrounding TX cities since 2013. We offer services such as routine medical, surgical, Internal Medicine, Boarding, and dental care. We use all state-of-the-art equipment and the newest technological advances to ensure a clean, safe, and welcoming environment. “Total Care” isn’t just a name, it’s a promise. At Total Care Animal Hospital, we pride ourselves on being a one-stop location for anything your pet could need. If you are a passionate and caring team player, please apply today! At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out. As a Receptionist you will: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect. Utilizing standard office/business equipment. Knowledge of veterinary medical terminology and procedures. Flexible schedule including some weekend and holiday shifts. Experience with veterinary software is preferred. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Possession of organizational skills. Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations. Pay range of $15-$17/hour based on experience Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) - for eligible positions only SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teladoc- FREE doctor access 24/7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).

Responsibilities

As a Veterinary Receptionist, you will manage client communications, schedule appointments, and maintain accurate documentation of client and pet records. You will also handle financial transactions and advocate for pet health through client education.