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Veterinary Receptionist at Veterinary Practice Partners

Walnut Creek, California, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

25.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Multitasking, Organizational Skills, Veterinary Terminology, Animal Care, Payment Processing, Appointment Scheduling, Client Interaction, Cleanliness, Positive Demeanor

Industry

Veterinary Services

Description

Animal Care Hospital of Walnut Creek is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our team, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Salary: $19-$25 per hour Schedule: Tuesday, Thursday, Friday, Saturday- subject to change depends on hospital's needs Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor

Responsibilities

The receptionist will greet clients and their pets, complete the appointment sign-in process, and ensure accurate service and product sales accounting. They will also handle payments, answer client calls, and assist in maintaining cleanliness and organization.