Veterinary Receptionist at Veterinary Practice Partners

Boca Raton, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

20.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Organizational Skills, Communication, Animal Care, Veterinary Terminology, Appointment Scheduling, Payment Processing, Client Interaction, Calm Demeanor, Positive Attitude, Cleanliness, Organization

Industry

Veterinary Services

Description

Seeking a Veterinary Receptionist Calusa Veterinary Center is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission to provide our patients with the level of care we would demand for our own pets, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Salary: $17-$20 per hour dependent on skills and experience Schedule: Flexible Schedule, looking for 1:00pm-10:00pm, 3:00-12:00 AM, must be available on weekends and nights Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Calusa Veterinary Center We’re focused on making sure our hospital has the right tools to allow our doctors and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, in-house labs, CO2 laser, endoscopy, rhinoscopy, bronchoscopy, cold laser therapy, underwater treadmill, and ultrasound. We also offer hyperbaric oxygen therapy, acupuncture, rehabilitation, and pain management. We are a full-service, AAHA accredited 24 hour GP and ER small animal practice with 10 doctors and a large staff serving our clients in the Boca Raton, FL area for the past 20+ years. Our 10,000 square foot state-of-the-art facility is unlike any other in the area. We blend modern medicine with time-tested practices to provide the highest quality care.

Responsibilities

Greet clients and their pets, complete the appointment sign-in process, and handle payments. Answer client calls for appointments and inquiries while maintaining cleanliness and organization.