WHAT DO WE OFFER?

At VSCNL we believe acquiring the right employee is contingent on the level of skills, and ability to be a team player. To secure long-term, happy employees, VSCNL offers:

• competitive salary
• stimulating and professional, yet fun, work environment
• vacation time to allow work/life balance
• health, dental, and visual benefits
• documented policies and procedures
• uniform allowance
• free parking
• matching RRSP program

Position Summary: This position provides support for VSCNL staff by serving as the first point of contact, scheduling appointments, processes medical records data for easy retrieval, entering patient charges, and collecting payment from clients.

Preferred Qualifications: The ideal candidate will possess the following highly desired qualifications:

• Ability to productively multi-task in a fast-paced, ever-changing environment.
• Experience assessing and recognizing emergency situations, difficult/unpleasant situations, and/or individuals and know the appropriate action to take.
• Experience with administration, billing, client services, and medical records in a veterinary medicine environment.
• Math and analytical skills to review and correct data.
• Experience using various programs and software for word processing, spreadsheets, scheduling, entry and retrieval of medical records, and database management programs.
• Compassionate and enthusiastic attitude.
• Ability to work with or around areas with sick animals, hazardous materials, and/or infectious diseases, and distraught clients.
• Work variable hours and occasional overtime to meet operational needs; 12-hour shifts are mandatory.
• Work in other related areas on an as needed basis.

Job Duty Category: Reception Support