Here at Crawley Vets for Pets we have a brand new opportunity for an enthusiastic and passionate receptionist to join our team!

ABOUT US

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.
You’ll be working alongside our supportive team of 5 vets, 7RVN’s, 2 SVN’s, 1 VCA, 4 receptionists, our practice manager and our practice administrator.

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

You’ll greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must. Previous experience in a receptionist role will be an advantage.

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
This is a part time role working between 20-25 hours per week including 1 in 2 weekends. We understand the importance of a work life balance and so we can have some flexibility as to how your shifts are worked!
This role will initially be paid at £12.21 per hour.