Veterinary Software Implementation Specialist at IDEXX

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Veterinary Software, Project Management, Training, Problem Solving, Change Management, Client Relationships, Workflow Optimization, Attention to Detail, Time Management, Communication, Cloud Applications, Webinar Delivery, Configuration, Collaboration, Software Development, Veterinary Industry

Industry

Biotechnology Research

Description

Passionate about animal health and the veterinary industry? Tech savvy and love teaching others? We're hiring for Veterinary Software Implementation Specialists at IDEXX! We’re looking for a passionate Implementation Specialist to support rolling out our ezyVet Practice Management software to a significant group of key customers throughout Australia and New Zealand. We’re looking for passionate problem solvers to support the implementation of our Practice Management software to a key group of customers. Our implementors are responsible for training customers on our cloud applications, configuring their software site specific to the clinics needs, optimising workflows, and getting the clinic up and running smoothly. You'll be building important client relationships, problem solve and most importantly provide engaging virtual teaching on the software to set our new customers up for success. Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips. Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health. A bit more about the role, you will: Training veterinary professionals on how to use our PIMS, specific to their role in the clinic. Project manage implementations, ensuring each clinic/practice/hospital is confidently utilizing ezyVet and the software configuration is fit for purpose. Problem solve, understand the clinics needs and workflows to configure the software appropriately Change management with the clinic Build and deliver webinar based training and configuration curriculum. Manage an assortment of projects all at different stages Collaborate with internal teams to help craft the software, prioritize feature and fix releases, streamline processes and generally build amazing outcomes. What you will need to succeed: Hardworking. Are you results orientated and do what it takes to get the job done? We're all about getting the win for the team and our customers. Experience working in a busy environment with strong time and time & project management skills. Experience with project management ideal! Confidence to articulate complex subject matter to a range of audiences. Excellent attitude, a sense of humor and coolness under pressure. Strong attention to detail. Experience implementing our PIMS or exposure to the veterinary industry is desired. What you can expect from us: Structured onboarding, induction, ongoing training and transparent performance driven professional development Rewarding salary packages including lucrative incentive schemes Continuous L&D (both internal and externally) Great tech kit Hybrid working with a great office space to collaborate - including a gym and roof top terrace! Coffee + Fruit + Food Truck Friday Dog friendly office Fully subsidized Southern Cross Health insurance Part subsidized parking via Parkable Career pathways that will take you places if you are willing and able If you want work with real purpose with a growing company solving key challenges in the animal health industry with innovative cloud software, this is the opportunity for you! Why IDEXX We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let’s pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-JS1 An innovation leader in every industry we serve, IDEXX follows its Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. Approximately one-third of our team is located outside the United States.

Responsibilities

The Implementation Specialist will train veterinary professionals on using the ezyVet Practice Management software and manage the implementation projects to ensure clinics are effectively utilizing the software. They will also collaborate with internal teams to enhance the software and streamline processes.