The successful Vice President, Managed Business Services will be a seasoned and strategic leader of Model N’s outsourced commercial services offerings in the areas of market access, pricing and contracting operations, and government pricing for our life sciences clients. This leader will oversee delivery teams that support pharmaceutical and biotech manufacturers with critical post-sale operational services including rebate processing, pricing analytics, contract execution, Medicaid/340B compliance, and gross-to-net modeling. The ideal candidate will be a business processing outsourcing expert with deep operational experience in delivering and scaling global services businesses in any highly regulated vertical. As a key member of the Global Services Leadership Team and Senior Leadership Team, you will own and drive the success of this business responsible for growth, profitability, effective service delivery, and measurable customer impact and success. This position reports directly to the Chief Services Officer and is a high visibility role working closely with our Executive and Senior Leadership Teams.

KEY SKILLS:

• Bachelor’s degree required; MBA preferred
• 20+ years of experience in managed services and/or business process outsourcing in a highly regulated vertical; experience in Life Sciences a plus
• Demonstrated success in scaling service delivery organizations with a focus on recurring managed services

Experience achieving and maintaining compliance with all applicable regulatory, legal, and operational rules and procedures by ensuring that all plans and activities are met with best industry practices

• Strong analytical mindset with experience using data to drive strategy and process improvement
• Experienced in leveraging data to deliver compelling executive-level presentations that narrate and persuade both internal and customer-facing audiences
• Strong program management skills and executive stakeholder engagement experience
• Exceptional leadership, communication, and cross-functional collaboration skills
• Familiarity with and interest in leveraging AI to drive operational efficiencies
• Ability to travel both domestically and overseas (20%)

LI-MN

At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. Positions are eligible to participate in either our employee bonus program or commission payments, depending on the nature of the role. Model N employees have the opportunity to become Model N shareholders through our employee stock purchase plan.
Additionally, Model N offers a robust total rewards package that supports individuals to be their best and protects the well-being of participating dependents. Such benefits include medical, dental, vision, health savings, flexible savings, commuter benefits, matching 401K, ESPP, PTO, VTO, life insurance, pet insurance, employee assistance programs, mental health programs, charitable giving, coaching, career growth and much more.
The base salary for this position will be $178,000 - $270,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.