Vice President, Client Operations at BNY

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client operations, Strategic planning, Operational efficiency, Regulatory compliance, Problem-solving, Transaction banking, Loan management, Fund management, CLO management, Cash management, Trade processing, Payment processing, Relationship management, Data analysis, Time management, Communication

Industry

Financial Services

Description

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Client Operations to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA. In this role, you’ll make an impact in the following ways: * Develop and implement client service strategies by utilizing in-depth knowledge of client operations and industry best practices. * Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes. * Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes. * Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills. To be successful in this role, we’re seeking the following: * Bachelor’s degree in Business, Finance, or a related field. Advanced degree or professional certification preferred. * Typically 7-12 years of experience. * Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. * Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams. * Foundation in transaction banking and product knowledge: Loans, Funds, CLOs, Cash Management, Trades, Payments * Experience in an operational area and/or client services preferred. * Excellent customer focus, time- management and relationship management * Possess excellent interpersonal skills and positive attitude. * Strong analytics skills and detail-oriented. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html] BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all] Here’s a few of our recent awards: * America’s Most Innovative Companies, Fortune, 2025 * World’s Most Admired Companies, Fortune 2025 * “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Develop and implement client service strategies while leading initiatives to enhance operational efficiency and client satisfaction. Collaborate with cross-functional teams to ensure regulatory compliance and resolve complex client issues.