CreateTO is shaping Toronto’s future through impactful real estate solutions. A City of Toronto agency, CreateTO works collaboratively with internal stakeholders, external partners and community members to create more livable, sustainable and inclusive communities. CreateTO is here to increase the social, cultural and economic value of our city’s $27-billion real estate portfolio, ensuring positive impacts for residents and a bright future for Toronto. If you’re passionate about contributing to the best use of one of North America’s largest and most valuable real estate portfolios, we’d love to have you on the team.

• Acts as the primary strategic integrator and ensures organizational priorities are aligned with the CEO’s direction and Board mandates.
• Serves as the CEO’s official representative in high-profile external projects, negotiations, and intergovernmental discussions as delegated.
• Makes day-to-day operational and policy decisions on behalf of the CEO where appropriate, maintaining alignment with the CEO’s vision and CreateTO’s mandate.
• Identifies, frames and resolves critical issues, removing barriers and ensuring proactive risk management for both internal operations and external engagements.
• Builds alignment and accountability within the Senior Executive Team and provides guidance on complex cross-functional initiatives.
• Represents CreateTO and CEO in meetings with City Counsellors, the Mayor’s Office, governments, partners, stakeholders, and the public.
• Negotiates and advocates on behalf of the CEO to advance key city-building projects, partnerships and Council-directed initiatives.
• Builds and maintains high-trust relationships externally to ensure the CEO’s positions and organizational priorities are well understood and supported.
• Serves as a credible spokesperson for CreateTO on sensitive or strategic matters when delegated.
• Oversees the daily workflow of the CEO’s office, ensuring effective internal communications, briefing preparation and action tracking.
• Chairs or co-chairs internal working groups and task forces to accelerate delivery of priority projects.
• Monitors execution of corporate plans, strategic initiatives and Council directions, ensuring accountability and timely reporting to the CEO and Board.
• Coaches senior leaders to align operations with the CEO’s standards and organizational goals.
• Leads the development and tracking of business plans, frameworks and performance measures.
• Ensures strategic direction remains aligned with Council mandates and City’s real estate model.
• Advises the CEO on policy trends, governance risks, and political considerations, and recommends proactive strategies.
• Oversees preparation of high-quality reports, Board materials and public communications.
• Anticipates emerging risks or challenges, and takes decisive action to resolve them in consultation with the CEO or independently where delegated.
• Exercises sound judgment and political acuity in handling sensitive issues.
• Acts as the final escalation point for cross-functional problems requiring CEO-level resolution.