MAIN PURPOSE OF THE ROLE

The Digital Workplace Engineer will play a key role in the operational delivery and ongoing evolution of the organisation’s Digital Workplace services. The role will support a modern, cloud-first, laptop first strategy, delivering secure, scalable and user-centric workplace solutions across the enterprise.

Working as an experienced member of the Digital Workplace team, you will provide technical leadership across endpoint management, identity, collaboration and security technologies. You will be responsible for the design, implementation and support of Digital Workplace solutions, whilst contributing to strategic transformation programmes and maintaining high levels of operational service.

This role requires an exception Digital Workplace specialist with strong expertise across Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 11, Conditional Access and Zero Trust Technologies. You will work closely with Infrastructure, Security, Architecture and Project teams to deliver innovative workplace solutions that enhance both user experience and organisational security.

Alongside project delivery, you will provide third-line technical support and drive continual service improvement across the Digital Workplace estate.

KEY RESPONSIBILITIES

Digital Workplace Engineering

• Design, build and maintain enterprise Digital Workplace solutions supporting a cloud-first, laptop-first strategy.
• Engineer and support Microsoft Intune for endpoint management across Windows devices.
• Design and implement Windows Autopilot deployment solutions.
• Manage endpoint configuration profiles, compliance policies and security baselines.
• Support Microsoft Entra ID identity and device management services.
• Administer Microsoft 365 services relating to the Digital Workplace.
• Engineer secure endpoint configurations aligned with Microsoft best practices.
• 
  

Endpoint & Cloud Technologies

• Support Windows 11 Enterprise endpoint engineering.
• Assist with Windows 365 and Azure Virtual Desktop (AVD) environments where required.
• Support endpoint lifecycle management including provisioning, configuration and retirement.
• Maintain endpoint security posture through compliance monitoring and remediation.
• Support application deployment using Microsoft Intune and modern application management technologies.