Vice President, Finance Operations at NTUC INCOME INSURANCE COOPERATIVE LIMITED

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Finance Operations, Strategic Thinking, Financial Planning, Regulatory Compliance, Risk Management, Process Re-engineering, Automation, Digital Enablement, Stakeholder Management, People Leadership, Shared Services, Credit Governance, Accounts Payable, Accounts Receivable, Change Management, Decision Making

Industry

Insurance

Description

ABOUT THE ROLE: Responsible for leading finance operations, driving strategic initiatives, and ensuring compliance with regulatory standards. KEY RESPONSIBILITIES INCLUDE: * Responsible for the oversight and effective functioning of day-to-day finance operations, including Disbursements (Accounts Payable), Collections (Accounts Receivable), Credit Governance and Credit Control, ensuring consistent delivery of timeliness, accuracy, service quality and cost efficiency across the organisation. * Ownership of the Finance Operations operating model, including the definition and maintenance of: - Performance standards, service level expectations and KPIs - Clear policies, delegated authorities and escalation frameworks * Leading finance transformation projects and strategies from initiation to completion, ensuring timely and budget-compliant delivery - Collaborate with cross-functional teams, including PMO, IT, Operation, and Business units to align on requirements, develop solutions, and implement changes effectively - Lead and manage financial operational team to ensure the successful roll-out of the projects and strategies * Primary escalation point for material finance operational risks, issues or control breaches, including ensuring timely resolution of root causes and sustainable remediation. * Accountable for Finance Operations transformation and work closely with IT and relevant Business units to modernise capabilities, including: - Process standardisation and simplification - Automation and digital enablement - Building scalable and resilient operations to support business growth and regulatory change - Ensuring benefits realisation from transformation initiatives. * Ownership of the effectiveness of the Finance Operations control environment, including: - Identification and assessment of operational and control risks - Oversight of remediation actions and closure of audit findings - Ongoing partnership with 2nd Line (Risk & Compliance) and 3rd Line (Internal Audit) * Functional oversight and governance of the Shared Services Finance function, including: - Accountability for delivery quality, productivity and control effectiveness - Service alignment with business requirements - Continuous improvement of shared services performance * Senior representative for Finance Operations in engagements with senior stakeholders, providing transparent reporting on performance, risks, transformation progress and emerging issues. * Maintaining a culture of high performance, teamwork and continuous improvement REQUIREMENTS: * Degree in Accountancy or Finance; CPA or CFA preferred. * 15+ years of progressive experience in finance, with substantial senior‑level exposure to Finance Operations, Shared Services, or large‑scale transactional finance environments. * Demonstrated track record of leading finance operations through transformation, including process re‑engineering, standardisation, automation and digital enablement, with measurable improvements in efficiency, control or service quality. * Senior stakeholder management capability, with the confidence to represent Finance Operations at executive level and act as an escalation point for material operational matters. * Proven people leadership experience, including building strong leadership benches, developing successors, and leading teams through change. COMPETENCY & SKILL ENRICHMENT: * Critical Core Skills: Strategic Thinking, Sense Making, Decision Making, Collaboration. * Industry Skills: Financial Planning, Regulatory Compliance, Risk Management.

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Responsibilities

The Vice President of Finance Operations is responsible for overseeing day-to-day financial operations, including disbursements, collections, and credit governance. They will lead finance transformation projects, drive automation initiatives, and ensure a robust control environment while managing cross-functional stakeholder relationships.