Vice President of Digital Transformation at JEX

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 26

Salary

500000.0

Posted On

01 Oct, 26

Experience

11 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

About the job An exciting opportunity within an Abu Dhabi-headquarted investment firm is seeking an experienced & strategically savvy Head of Human Resources (HR). This is a newly created role as part of transformation and company growth plans, and would suit a leader who enjoys the challenge of driving change and ensuring HR is seen as a strategic business function for key decision making. The position will be based in ADGM, and report to the CEO / Managing Partner. As a trusted adviser to senior leadership, the role leads the entire HR function across topics such as workforce planning, talent management, organisational development, performance, reward, employee relations and HR operations. The position combines strategic leadership with hands-on execution and ensures that people practices are commercially sound, compliant and aligned with the culture and standards of an investment organisation. Responsibilities Overview Responsible across People Strategy & Executive Partnership, Talent, Performance & Leadership, Reward, Culture & Employee Experience, Governance, Risk & HR Operations, Leadership & Stakeholder Management Develop and deliver the people strategy, HR plan and budget, aligning workforce priorities, organisational structure and talent requirements with business growth. Advise the Managing Partner and senior leadership on succession, reward, culture, senior appointments, retention, performance and key people risks. Lead workforce planning, recruitment standards and performance management to attract, develop and retain high-calibre talent aligned with business priorities. Establish succession, talent review and leadership development frameworks that strengthen capability, accelerate high-potential talent and support long-term organisational growth. Develop competitive reward and benefits programmes, supported by market benchmarking and clear governance, while driving employee engagement and culture initiatives. Oversee the employee experience across the full lifecycle, using workforce insights to strengthen accountability, inclusion, development, mobility and retention. Strengthen HR governance and compliance across policies, employee relations, payroll, immigration, benefits, systems and vendor management. Establish robust HR reporting and controls, using workforce data and continuous process improvement to enhance service quality, risk management, confidentiality and data protection. Lead and develop the HR team, setting clear priorities, accountability and service standards to ensure effective delivery across the function. Build strong internal and external partnerships, while leading change management and communication for key organisational and people initiatives.

Industry

Consumer Services

Description

About the job

Job Summary / Introduction

Lead the delivery, support, governance, and continuous improvement of FAB's HR Technology landscape, with Oracle Fusion Cloud HCM as the core HR platform. The role serves as the primary liaison between Group Human Resources and Group Technology, ensuring HR systems, enhancements, projects, and production support are effectively managed and aligned with business requirements.

The role is responsible for managing HR technology operations, system enhancements, digital transformation initiatives, and technology-enabled process improvements across the HR function. It oversees the successful delivery of HR technology projects, system releases, Agile enhancement backlogs, testing, change management, user adoption, and vendor performance.

The role drives the adoption of automation, AI, digital self-service, and employee experience solutions, including Oracle Digital Assistant (DANA), Microsoft Copilot, Power Platform, and other emerging technologies. Working closely with HR and IT stakeholders, the role delivers innovative and scalable solutions that improve operational efficiency, service quality, compliance, and employee experience across FAB.

Key Responsibilities

HR Technology Operations and Delivery

Lead the day-to-day management of FAB's HR Technology landscape, ensuring systems are stable, secure, compliant, and aligned with business requirements.
Support the execution of the HR Technology roadmap and portfolio priorities approved by the Head of HR Operations & Technology and HR Leadership Team.
Manage the HR technology demand pipeline, ensuring initiatives are prioritized based on business value, regulatory requirements, operational needs, and delivery capacity.
Monitor HR technology trends and recommend system enhancements, automation opportunities, and innovative solutions to improve HR service delivery.
Ensure Oracle Fusion Cloud HCM remains the core HR platform and is optimized to support end-to-end employee lifecycle processes.

HR Automation, AI and Digital Innovation

Lead the implementation of HR automation, AI, and digital initiatives that improve employee experience, productivity, operational efficiency, and service quality.
Identify and prioritize opportunities to eliminate manual, repetitive, and low-value activities through automation and process simplification.
Drive HR process and manual activities digitization and self-service adoption using technologies such as Oracle Digital Assistant (DANA), Microsoft Copilot, Power Automate, Power Apps, UiPath, AI, and GenAI solutions.
Establish and track measurable outcomes and benefits from automation and digital transformation initiatives.
Support the responsible adoption of emerging technologies in line with FAB's standards for security, privacy, governance, and risk management.

HR and IT Partnership

Act as the primary interface between Group HR and Group Technology for HR systems, projects, production support, architecture, cybersecurity, data, integration and change delivery.
Translate HR business requirements into clear technology outcomes, functional specifications, prioritized backlogs and delivery plans.
Represent HR in relevant technology governance forums and ensure HR interests, controls, dependencies and employee experience requirements are addressed.
Build effective working relationships across HR, IT, Cybersecurity, CPMO team, Risk, Data, Procurement and other enabling functions.

HR Technology Projects and Change Delivery

Serve as the HR Technology Lead for system implementations, upgrades, enhancements, and transformation initiatives.
Partner with IT Project Managers, CPMO, vendors, and business stakeholders to ensure successful project delivery and governance.
Manage project scope, milestones, risks, dependencies, testing, business readiness, and deployment activities.
Ensure adherence to approved project methodologies, governance standards, and change control procedures.
Escalate material project risks and issues to the Head of HR Operations & Technology and HR Leadership Team where required.

Oracle Fusion HCM Support, Governance and Continuous Improvement

Provide functional ownership and governance of Oracle Fusion Cloud HCM, ensuring the platform remains stable, secure, compliant, and aligned with HR business requirements.
Act as the primary liaison between HR and IT, gathering system issues, enhancement requests, automation opportunities, and process improvement requirements from HR stakeholders.
Maintain and govern the HR Technology backlog, issue log, and enhancement tracker, applying Agile principles to prioritize and agree monthly sprint deliverables with HR and IT teams based on business priorities and capacity.
Oversee the end-to-end delivery lifecycle for system changes, including requirements, design, development, testing, UAT, deployment, and post-production support, ensuring timely and high-quality delivery.
Lead change management, communication, and user adoption activities for all HR system enhancements and releases, ensuring employees and HR teams are informed, trained, and prepared for successful implementation.
Drive adoption and continuous improvement of digital HR solutions, including Oracle Digital Assistant (DANA), self-service capabilities, automation, and AI-enabled tools to enhance employee experience and operational efficiency.

Key Performance Indicators

Delivery of approved HR Technology initiatives within agreed scope, budget, quality, and timelines.
Availability, reliability, and service-level performance of Oracle Fusion HCM and related HR applications.
Closure of system issues, enhancement requests, and Agile sprint commitments within agreed service levels.
Adoption of employee and manager self-service, DANA, automation, and AI-enabled solutions.
Reduction in manual effort, processing time, rework, and HR service transactions through automation and process simplification.
Quality and timeliness of system testing, release readiness, deployment, and post-implementation stabilization.
HR stakeholder satisfaction with HR technology services and support.
Timely closure of audit, compliance, risk, and information security action

Frameworks, Boundaries and Decision-Making Authority

Operates within FAB policies, delegated authorities, technology standards, information security requirements, risk appetite, and governance frameworks.
Manages the day-to-day operation, support, enhancement backlog, and delivery of HR technology solutions within approved priorities, budgets, and governance guidelines.
Recommends system enhancements, process improvements, automation opportunities, and technology solutions to the Head of HR Operations & Technology and relevant governance forums.
Ensures all HR technology changes, releases, and projects comply with established change management, testing, security, and approval processes.
Escalates material risks, system issues, resource constraints, vendor performance concerns, and delivery challenges to the Head of HR Operations & Technology and relevant stakeholders.
Works jointly with HR, IT, Cybersecurity, Risk, and vendors to ensure technology decisions support business objectives and operational requirements.

Requirements / Qualifications

Minimum Qualifications

Bachelor’s degree in human resources, Information Systems, Computer Science, Business Administration, Engineering, or a related discipline.

Minimum Experience

10-12 years of experience in HR Technology, HR Systems, Digital HR, or HR transformation within large, complex organizations, preferably in banking or financial services.
Strong Oracle Fusion Cloud HCM experience, including Core HR, workflows, security, reporting, integrations, release management, and production support.
Proven experience managing HR technology operations, system enhancements, testing, change management, and technology delivery using Agile or similar methodologies.
Experience acting as a bridge between HR and IT, translating business requirements into technology solutions and managing stakeholder relationships.
Hands-on experience delivering automation, self-service, digital assistant, AI, and workflow solutions to improve employee experience and operational efficiency.
Good understanding of HR operations, employee lifecycle processes, data governance, information security, compliance, vendor management, and risk controls.

Preferred / Beneficial

Oracle Fusion Cloud HCM certification preferred.
Relevant certifications in Agile, Project Management, Automation, AI, Digital Transformation, or Cloud Technologies are advantageous.

Skills

Strong Oracle Fusion Cloud HCM experience, including Core HR, workflows, security, reporting, integrations, release management, and production support.
Proven experience managing HR technology operations, system enhancements, testing, change management, and technology delivery using Agile or similar methodologies.
Experience acting as a bridge between HR and IT, translating business requirements into technology solutions and managing stakeholder relationships.
Hands-on experience delivering automation, self-service, digital assistant, AI, and workflow solutions to improve employee experience and operational efficiency.
Good understanding of HR operations, employee lifecycle processes, data governance, information security, compliance, vendor management, and risk controls.

Responsibilities

About the job

Job Summary / Introduction

Key Responsibilities

HR Technology Operations and Delivery

Lead the day-to-day management of FAB's HR Technology landscape, ensuring systems are stable, secure, compliant, and aligned with business requirements.
Support the execution of the HR Technology roadmap and portfolio priorities approved by the Head of HR Operations & Technology and HR Leadership Team.
Manage the HR technology demand pipeline, ensuring initiatives are prioritized based on business value, regulatory requirements, operational needs, and delivery capacity.
Monitor HR technology trends and recommend system enhancements, automation opportunities, and innovative solutions to improve HR service delivery.
Ensure Oracle Fusion Cloud HCM remains the core HR platform and is optimized to support end-to-end employee lifecycle processes.

HR Automation, AI and Digital Innovation

Lead the implementation of HR automation, AI, and digital initiatives that improve employee experience, productivity, operational efficiency, and service quality.
Identify and prioritize opportunities to eliminate manual, repetitive, and low-value activities through automation and process simplification.
Drive HR process and manual activities digitization and self-service adoption using technologies such as Oracle Digital Assistant (DANA), Microsoft Copilot, Power Automate, Power Apps, UiPath, AI, and GenAI solutions.
Establish and track measurable outcomes and benefits from automation and digital transformation initiatives.
Support the responsible adoption of emerging technologies in line with FAB's standards for security, privacy, governance, and risk management.

HR and IT Partnership

Act as the primary interface between Group HR and Group Technology for HR systems, projects, production support, architecture, cybersecurity, data, integration and change delivery.
Translate HR business requirements into clear technology outcomes, functional specifications, prioritized backlogs and delivery plans.
Represent HR in relevant technology governance forums and ensure HR interests, controls, dependencies and employee experience requirements are addressed.
Build effective working relationships across HR, IT, Cybersecurity, CPMO team, Risk, Data, Procurement and other enabling functions.

HR Technology Projects and Change Delivery

Serve as the HR Technology Lead for system implementations, upgrades, enhancements, and transformation initiatives.
Partner with IT Project Managers, CPMO, vendors, and business stakeholders to ensure successful project delivery and governance.
Manage project scope, milestones, risks, dependencies, testing, business readiness, and deployment activities.
Ensure adherence to approved project methodologies, governance standards, and change control procedures.
Escalate material project risks and issues to the Head of HR Operations & Technology and HR Leadership Team where required.

Oracle Fusion HCM Support, Governance and Continuous Improvement

Provide functional ownership and governance of Oracle Fusion Cloud HCM, ensuring the platform remains stable, secure, compliant, and aligned with HR business requirements.
Act as the primary liaison between HR and IT, gathering system issues, enhancement requests, automation opportunities, and process improvement requirements from HR stakeholders.
Maintain and govern the HR Technology backlog, issue log, and enhancement tracker, applying Agile principles to prioritize and agree monthly sprint deliverables with HR and IT teams based on business priorities and capacity.
Oversee the end-to-end delivery lifecycle for system changes, including requirements, design, development, testing, UAT, deployment, and post-production support, ensuring timely and high-quality delivery.
Lead change management, communication, and user adoption activities for all HR system enhancements and releases, ensuring employees and HR teams are informed, trained, and prepared for successful implementation.
Drive adoption and continuous improvement of digital HR solutions, including Oracle Digital Assistant (DANA), self-service capabilities, automation, and AI-enabled tools to enhance employee experience and operational efficiency.

Key Performance Indicators

Delivery of approved HR Technology initiatives within agreed scope, budget, quality, and timelines.
Availability, reliability, and service-level performance of Oracle Fusion HCM and related HR applications.
Closure of system issues, enhancement requests, and Agile sprint commitments within agreed service levels.
Adoption of employee and manager self-service, DANA, automation, and AI-enabled solutions.
Reduction in manual effort, processing time, rework, and HR service transactions through automation and process simplification.
Quality and timeliness of system testing, release readiness, deployment, and post-implementation stabilization.
HR stakeholder satisfaction with HR technology services and support.
Timely closure of audit, compliance, risk, and information security action

Frameworks, Boundaries and Decision-Making Authority

Operates within FAB policies, delegated authorities, technology standards, information security requirements, risk appetite, and governance frameworks.
Manages the day-to-day operation, support, enhancement backlog, and delivery of HR technology solutions within approved priorities, budgets, and governance guidelines.
Recommends system enhancements, process improvements, automation opportunities, and technology solutions to the Head of HR Operations & Technology and relevant governance forums.
Ensures all HR technology changes, releases, and projects comply with established change management, testing, security, and approval processes.
Escalates material risks, system issues, resource constraints, vendor performance concerns, and delivery challenges to the Head of HR Operations & Technology and relevant stakeholders.
Works jointly with HR, IT, Cybersecurity, Risk, and vendors to ensure technology decisions support business objectives and operational requirements.

Requirements / Qualifications

Minimum Qualifications

Bachelor’s degree in human resources, Information Systems, Computer Science, Business Administration, Engineering, or a related discipline.

Minimum Experience

10-12 years of experience in HR Technology, HR Systems, Digital HR, or HR transformation within large, complex organizations, preferably in banking or financial services.
Strong Oracle Fusion Cloud HCM experience, including Core HR, workflows, security, reporting, integrations, release management, and production support.
Proven experience managing HR technology operations, system enhancements, testing, change management, and technology delivery using Agile or similar methodologies.
Experience acting as a bridge between HR and IT, translating business requirements into technology solutions and managing stakeholder relationships.
Hands-on experience delivering automation, self-service, digital assistant, AI, and workflow solutions to improve employee experience and operational efficiency.
Good understanding of HR operations, employee lifecycle processes, data governance, information security, compliance, vendor management, and risk controls.

Preferred / Beneficial

Oracle Fusion Cloud HCM certification preferred.
Relevant certifications in Agile, Project Management, Automation, AI, Digital Transformation, or Cloud Technologies are advantageous.

Skills

Strong Oracle Fusion Cloud HCM experience, including Core HR, workflows, security, reporting, integrations, release management, and production support.
Proven experience managing HR technology operations, system enhancements, testing, change management, and technology delivery using Agile or similar methodologies.
Experience acting as a bridge between HR and IT, translating business requirements into technology solutions and managing stakeholder relationships.
Hands-on experience delivering automation, self-service, digital assistant, AI, and workflow solutions to improve employee experience and operational efficiency.
Good understanding of HR operations, employee lifecycle processes, data governance, information security, compliance, vendor management, and risk controls.