Vice President of Field Operations at Dominique Dawes Academy

Rockville, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multi-unit operations, Strategic scaling, Operational excellence, SOP development, Expansion management, Supply chain management, Facility maintenance, P&L management, KPI tracking, Board reporting, Talent acquisition, Leadership development, Business acumen, Data analysis, Change management, Communication

Industry

Spectator Sports

Description

Description We are seeking a high-octane, culture-first VP of Field Operations to serve as the right hand to the CEO when it comes to all-things at the gym operating level. The ideal candidate is a seasoned multi-unit operator who possesses the rare ability to go between high-level strategic scaling and hands-on execution. You aren’t just overseeing multi-unit operations; you are building the playbook that will allow the company to scale nationwide. Key Responsibilities Operational Excellence & Scalability Playbook: Standardize and optimize Standard Operating Procedures (SOPs) across all locations to ensure company’s experience is identical regardless of which state a customer is in. Expansion Management: Oversee the hands-on operational launch of 6+ new units in 2026, ensuring on-time openings, clear and defined training processes for newly hired team members, and assisting in an effective pre-sale/pre-registration cycle. Supply Chain/Facilities: Manage vendor relationships and facility maintenance standards to ensure a safe, brand-standard environment for our customers. Financial Rigor & KPI Management Performance Tracking: Own the multi-unit Operational P&L. Define, monitor, and report on key performance indicators (KPIs) including labor efficiency, growth, retention, lead-to-customer conversion, 4-wall EBITDA margins, etc. Board/PE Reporting: Prepare and present operational updates to our Private Equity group and Board of Directors providing data-driven insights and course-correction strategies. People & Culture Leadership Talent Architecture: Lead the recruitment, onboarding, and retention strategy for unit-level and regional leaders and all key unit-level leaders. You must have a track record of a high hit rate on leadership hires. Culture Carrier: Embody the company’s philosophy. You must lead with empathy and encouragement—never abrasive or brash—to mirror the supportive environment we provide our customers. Mentorship: Act as a coach to field leaders, developing their business acumen while holding them strictly accountable to performance standards and to coaching/developing their own team members as well. Candidate Profile & Qualifications Multi-Unit Experience: 7+ years of progressive leadership (Sr. Director or VP Operations) in a multi-unit, corporate-owned environment. The Growth Arc: Proven track record of taking a business from a small footprint (e.g., 5–10 units) through a significant scaling event (30+ units). You understand the growing pains of mid-stage expansion. Family/Kids Sector Expertise (Preferred): Experience in early childhood education, youth sports, enrichment (swim, karate, tutoring), or family-centric hospitality. You understand the "aspect of having both the parent and the child as your customer. A Roll-Up-Your-Sleeves Mentality: This is not an ivory tower role. You are comfortable spending most of your time in the units, auditing the experience, and working alongside GM’s when necessary. Analytical Prowess: You are an operational numbers person who uses data to tell a story and drive operational change. Mission-Driven: A genuine passion for what we do - you are motivated by a big exit and an Incentive Plan but also highly fueled by the impact we have on customers. Requirements Must reside in or be willing to relocate to the Greater DMV area. Bachelor’s degree required, MBA or equivalent experience is optional. Exceptional communication skills—able to navigate a PE Boardroom and the unit-level floor with equal ease. Physical Requirements Prolonged periods of sitting at a desk and using a computer. Frequent use of hands and fingers to handle or operate office equipment, such as keyboards, phone, and printers. Ability to read documents, spreadsheets, and computer screens for prolonged periods. Ability to occasionally stand, bend, reach, and lift office supplies or materials up to 25 lbs. Regularly required to communicate clearly and effectively via phone, email, and in person. Compensation Competitive Base Salary & Performance Bonus. Robust Management Incentive Plan (Equity-like participation) designed for a significant windfall upon successful exit. Comprehensive Benefits Package. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Responsibilities

The Vice President of Field Operations will standardize SOPs across all locations and oversee the operational launch of new units to ensure nationwide scalability. They are responsible for managing the multi-unit P&L, reporting performance to the Board, and leading recruitment and development for field leadership teams.