Vice President of Operations at h betti industries

Bensenville, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Leadership, Multi-site Management, Warehouse Operations, Logistics Management, Field Service Management, WMS, ERP, KPI Tracking, Process Optimization, Strategic Planning, Inventory Management, Team Mentorship, Budgeting, Supply Chain Coordination, Technical Service Oversight, Change Management

Industry

Entertainment Providers

Description

Vice President of Operations Summary: H. Betti Industries is seeking a highly experienced and results-oriented Vice President of Operations to lead and optimize a complex, multi-site operational environment supporting five distinct business units. Distribution of location-based amusement and gaming equipment requires sophisticated coordination across warehousing, logistics, on site installation, in-house refurbishment and technical service teams. This role is responsible for driving operational excellence, scalability, and consistency across a network of warehouses, technical teams, and branch locations. The VP of Operations will be a hands-on leader, serve as a key member of the Leadership Team, contributing to overall company strategy while bringing structure, accountability, and data-driven decision-making to all aspects of operations, including the adoption and optimization of systems and processes. Essential Duties and Responsibilities: * Oversee operations across all warehouse locations, ensuring alignment, efficiency, and standardized processes. * Travel regularly to branch locations to assess performance, reinforce standards, and drive continuous improvement. * Lead end-to-end operations including coordination of delivery, installation, and setup of games, oversight of refurbishment and technical preparation of equipment, management of warehouse inventory and distribution supporting field operations. * Ensure high service levels, responsiveness, and customer satisfaction. * Oversee all warehouse teams, ensuring efficiency, accuracy, and safety in receiving, storage, and fulfillment. * Manage an internal transportation function coordinating with third-party logistic (3PL) provider. * Optimize routing, delivery timelines, and cost structure across all logistics operations. * Lead technical teams responsible for refurbishment, repair, and preparation of equipment. * Oversee ongoing technical service and after-hours support for customers. * Ensure proper staffing models, escalation protocols, and service-level performance standards. * Quickly develop working expertise in the warehouse Inventory Management System and IBM AS/400 ERP platform to ensure effective operational oversight. * Drive adoption, standardization, and optimization of system usage across all warehouse and operational functions to multiple newly developed process portals. * Leverage system capabilities to enhance KPI tracking, forecasting, and decision-making. * Identify opportunities for automation and process changes to improve efficiency and scalability. * Establish and monitor KPIs across warehousing, logistics, service, and technical functions. * Drive continuous improvement initiatives focused on automation, cost reduction and customer service levels. * Implement standardized operating procedures and accountability frameworks across all locations. * Build, mentor, and lead high-performing teams across warehouse, logistics, and technical functions. * Establish clear reporting structures and performance expectations. * Foster a culture of accountability, urgency, and operational excellence. * Perform additional duties as assigned. Qualifications: * 10–15+ years of progressive operations leadership experience, including multi-site responsibility preferably within a highly regulated industry. * Proven success managing warehouse operations, logistics, and field service teams. * Experience operating within or quickly learning WMS and ERP systems. * Strong leadership skills with the ability to manage diverse teams. (warehouse, technical, logistics) * Willingness and ability to travel frequently to U.S. branch locations. Compensation and Benefits: * Competitive salary + performance-based discretionary bonus * Comprehensive benefits package (health, dental, vision) * 401(k) with company match * Paid time off Equal Employment Opportunity Statement H. Betti Industries, Inc, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

Lead and optimize multi-site operational environments across five business units, focusing on warehousing, logistics, and technical services. Drive operational excellence through data-driven decision-making, system optimization, and the implementation of standardized operating procedures.