Vice President of Operations

at  Michel Germain Parfums Ltd

COMPANY

Michel Germain Parfums is the award-winning prestige fragrance house, being one of the world’s pre-eminent suppliers of perfumes and related products. Our products are in demand world-wide and are found in Macy’s, JC Penney, Amazon, HBC, MichelGermain.com, among others.

QUALIFICATIONS

• 10+ years senior leadership experience in a multi-location warehouse environment and working with senior management
• Master’s degree in business administration and/or bachelor’s degree in engineering
• Advanced knowledge of supply chain and logistic principals; previous work as a supply chain/warehouse manager would be an asset
• Direct managerial experience with distribution center processes (receiving, picking packing, shipping, returns, value added processing and sub-assembly) to ensure that facilities are safe and well-maintained
• Proven track record of leading a manufacturing business
• Experience managing highly complex projects with aggressive deadlines to translate business requirements into actional plans
• Strong customer orientation, focusing on creating great experiences for customers and team members
• Possess leadership qualities that will motivate team members to exceed expectations and achieve personal goals
• Advanced knowledge of office tools such as MS Office and Excel
• Experience with ERP systems, specifically NetSuite would be an asset
• Strong organizational, analytical, problem-solving and time management skills to meet deadlines for multiple tasks
• Strong interpersonal and communication skills with all levels of management
• Effective written and verbal communication and presentation skills
• Self-motivated and self-directed
• Must be flexible with work hours to meet business demands and to support different shifts

KEY RESPONSIBILITIES AND REQUIREMENTS

We are seeking a self-directed, experienced Vice President of Operations to join our team and provide management and strategic oversite of all operations. The ideal candidate will lead all day-to-day operations of our warehouses, production and supply chain and will develop a communicative, efficient organization.

RESPONSIBILITIES

Duties will include but not be limited to

• Provide leadership for the successful day-to-day operation of our facilities
• Attract, develop and retain the best talent possible to build a high performing organization
• Develop and execute the supply chain strategy aligned with the overall business objectives
• Work with the sales team to trouble shoot customer concerns and ensure customer orders are shipped on time
• Lead strategic projects and assignments to improve warehousing and logistics capabilities
• Create a culture focused on Operational Excellence to promote a continuous improvement environment
• Lead a team of 4 managers (procurement, logistics and regulatory, warehouse & production) across multiple locations.
• Hire and coach operational managers to ensure engagement and improve performance
• Ensure consistency and quality of all operations and workplace safety
• Remove production constraints, allocating personnel and equipment resources to maintain and enhance profitability
• Assess warehouse designs/layouts and operation performance and develop/implement strategies to improve efficiency and reduce costs in supply chain operations
• Oversee the management of inbound and outbound shipments
• Monitor and control operational expenses associated with procurement, production, transportation and other supply chain activities and proactively eliminate unnecessary costs
• Ensure that the company has adequate inventory of products to meet customer demand while avoiding overstocking or shortage
• Oversee development of supplier network to ensure that the company always has access to the materials it needs at competitive prices
• Ensure that all suppliers meet minimum quality standards for their products
• Bring strong analytical skills to develop operational KPIs and targets and work with senior management to plan and execute key policies and processes
• Review and analyze reports on metrics to increase process efficiency
• Develop a crisis management program
• Ensure compliance with all relevant regulations and standards
• Other duties as assigned