Vice President of Operations, Technology at Udemy

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Business Strategies, Change Management, Systemic Thinking, Analytical Skills, Problem-Solving, Organizational Transformation, Technology Operations

Industry

E-Learning Providers

Description

Join Udemy. Help define the future of learning. Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our company page. About Your Skills Stakeholder Management: You excel at identifying key stakeholders across technical and business functions, building strong relationships at all levels, and creating communication strategies that ensure alignment on complex technology initiatives and organizational priorities. Business Strategies: You develop and implement comprehensive strategic plans that bridge technology and business objectives, translating technical possibilities into actionable business outcomes while considering resource constraints and competitive positioning. Change Management: You lead organizational transformations by preparing teams for technology-driven changes, designing transition strategies, and ensuring successful adoption of new processes, tools, and ways of working across the CTO organization. Systemic Thinking: You understand complex technical and business ecosystems, analyzing how different components interact and identifying opportunities for optimization, risk mitigation, and strategic advantage across interconnected systems and processes. About This Role As Vice President of Operations (Technology), you will serve as a strategic partner and operational leader, driving critical initiatives that shape Udemy's technology strategy and organizational effectiveness. This role offers the opportunity to work at the intersection of technology and business, leading cross-functional programs while developing your executive leadership capabilities in a fast-paced, innovative environment that directly impacts millions of learners worldwide. What You'll Be Doing Partner with the CTO to develop and execute strategic initiatives that align technology capabilities with business objectives and drive competitive advantage Lead cross-functional programs and special projects that span engineering, product, data, and business teams to deliver transformational outcomes Drive operational excellence by establishing and optimizing processes, governance frameworks, and performance metrics across the technology organization Lead organizational development initiatives including talent strategy, team structure optimization, and culture-building efforts Analyze complex business and technical challenges, synthesizing insights and recommendations for executive decision-making What You'll Have 8+ years of experience in strategic roles such as management consulting, corporate strategy, business operations, or chief of staff positions Proven track record of leading large-scale, cross-functional initiatives in technology-driven organizations Strong analytical and problem-solving skills with the ability to synthesize complex information and drive data-informed decisions Experience working with senior leadership teams and managing relationships with diverse stakeholders across technical and business functions Demonstrated success in change management and organizational transformation initiatives Background in technology companies or deep understanding of software development, product management, and technology operations Posting Date: 10/16/2025 Application Window: We anticipate the application window will be open until 10/23/2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Responsibilities

As Vice President of Operations (Technology), you will partner with the CTO to develop and execute strategic initiatives that align technology capabilities with business objectives. You will lead cross-functional programs and special projects to deliver transformational outcomes across the technology organization.