Vice President of Product at PandaDoc

, , -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Platform Architecture, Data Analytics, AI, Collaboration, Team Building, Customer Insights, Integration Framework, API Development, Scalability, Retention Strategies, Mentoring, Prototyping, Experimentation, Communication, Leadership

Industry

Software Development

Description

PandaDoc delivers transformative technology that simplifies the way companies operate and win. With 67K+ paying customers and millions of agreements executed monthly, we’re building the most intuitive, AI-powered agreement platform. About the Role We’re hiring a VP of Product to architect the future of digital agreements at scale - we call it the Agreement Hub. You’ll own two critical product domains that drive $120M+ ARR and power ~70,000 customers globally: 1. App Platform: Own and build the nervous system of our multi-billion transaction platform Own the technical foundation processing millions of documents per year with 99.99% reliability Architect our AI/RAG & data layer that’s revolutionizing how businesses understand and act on contract intelligence Design our integration framework enabling a thriving ecosystem of partners and mission critical connections Direct the platform strategy that unlocks exponential growth through API-first architecture 2. Customer Value: Transform how modern businesses close agreements and manage their workflows Lead the product suite directly responsible for nearly all of company revenue Pioneer the convergence of CPQ, CLM, eSignature, and Payments into an all-in-one platform Your Mandate: Define and execute the strategic vision for PandaDoc to become the default Agreement Operating System for every SMB company Lead and scale a world-class product organization of 4 Directors and 20 PMs Partner directly with the CPO and executive team to shape company strategy Build products that customers genuinely love (current NPS: 45) What You’ll Do Define Strategy & Vision: Own the long-term vision for PandaDoc’s App Platform and Customer Value tracks, aligned to company North Star goals. Build the roadmap for platform scalability (architecture, billing, permissions, integrations, extensibility) Partner with GTM on packaging and monetization strategies that increase ARPA and drive up-market adoption. Deliver Impact: Improve Net Dollar Retention (N$R) by reducing contraction and increasing use case expansion. Scale App Platform capabilities (APIs, SDKs, permissions, marketplace) to power ecosystem growth and partner integrations. Ensure platform reliability, performance, and security at scale. Add use cases and broaden our product Lead & Collaborate: Lead and mentor Directors of Product and senior PMs across both tracks. Partner with Engineering and Design leadership to deliver high-quality execution. Work closely with GTM, CX, and Data teams to translate customer insights into product improvements. Champion AI-native product experiences by partnering with our AI platform team. Measure & Optimize: Define and own metrics for adoption, ARPA, N$R, and platform utilization. Drive operational rigor: roadmap clarity, prioritization, and measurable outcomes. Continuously evaluate and iterate on onboarding, activation, and adoption levers. About You Love product craft/work - versed with Figma, prototyping, vibe-coding and genuinely love software Hands-on with data, analytics, and experimentation; fluent in defining and measuring product health 10+ years in product management, with 3+ in leadership (managing Directors/large groups) Strong background in platform architecture, extensibility, and multi-product ecosystems Proven track record of improving activation, adoption, and retention Visionary but pragmatic—able to balance long-term bets with short-term impact Excellent communicator, collaborator, and team-builder Well-versed in AI and technical enough to prototype or build your own agents Company Overview: PandaDoc empowers more than 70,000 growing organisations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com. Company Culture: We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team. Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. Check out our LinkedIn to learn more. Benefits: Employees may be able to purchase company stock (or receive annual bonuses). Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans. Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 10 company paid holidays off per year PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.

Responsibilities

The VP of Product will define and execute the strategic vision for PandaDoc, focusing on the App Platform and Customer Value tracks. This role involves leading a product organization and collaborating with various teams to enhance product offerings and customer satisfaction.