POSITION SUMMARY

The Sales Director is responsible for the day-to-day execution of Thos. Moser’s residential showroom and contract/institutional sales channels. This includes coaching and managing sales teams, enforcing disciplined use of tools and processes, and driving toward consistent, predictable results.
This role reports directly to the CEO or CMO (to be determined based on final team structure) and is expected to be a key operator in the commercial organization, working cross-functionally with marketing, product, and operations to align sales execution with brand and business goals.

CUSTOMER EXPERIENCE & ENGAGEMENT

• Ensure that every sales interaction—whether in a showroom or RFP—is tailored, professional, and brand-aligned.
• Participate directly in high-impact sales situations to support closings and relationship development.
• Collaborate with marketing on messaging, events, and campaigns that generate qualified leads.
  Requirements:

EXPERIENCE & QUALIFICATIONS

• 5–10+ years in sales leadership roles, with experience in both retail/showroom and contract/commercial environments.
• Proven track record managing teams to revenue targets in multi-channel environments.
• Strong operational mindset with attention to process, accountability, and performance metrics.
• Comfortable with CRM systems, pipeline management, and reporting (e.g., HubSpot, Salesforce).
• Effective communicator with leadership presence, coaching ability, and a commitment to customer excellence.
• Appreciation for craftsmanship, storytelling, and premium positioning.