Vice President of Solutions Engineering - EMEA at neo4jcom

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Field Engineering, Technical Expertise, Customer Relationship Management, Problem-Solving, Communication, Team Management, Sales Collaboration, Data Products, Pre-Sales Activities, Post-Sales Activities, Technical Solutions, Industry Trends, Emerging Technologies, Performance Metrics, Knowledge Base Development

Industry

Software Development

Description

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. The Role - As the Vice President, Solution Engineering - EMEA, you will be responsible for leading and managing the field engineering teams in the EMEA region. You will collaborate closely with sales, product development, and professional services teams to ensure the successful implementation and support of our products/services. Key Responsibilities: Provide strategic leadership to the field engineering teams in the EMEA regions, setting and driving high standards for individual and team performance. Collaborate with sales teams to understand customer requirements and provide technical expertise in pre-sales and post-sales activities. Lead the implementation and deployment of our products/services, ensuring alignment with customer expectations and business goals. The role encompasses both pre- and post-sales responsibilities. Build and maintain strong relationships with key customers, serving as a technical advisor and addressing escalated technical issues. Work closely with product development teams to provide feedback on customer requirements and potential product enhancements. Collaborate with professional services teams to ensure ongoing customer satisfaction and identify opportunities for upsell and expansion. Monitor and analyze key performance metrics for the field engineering teams, providing regular updates to executive leadership. Stay informed about industry trends, emerging technologies, and competitor activities. Provide leadership in developing and maintaining a knowledge base for field engineering teams. Collaborate with internal stakeholders to ensure effective communication and alignment on field engineering initiatives. Qualifications: Bachelor's degree in Engineering, Computer Science, or a related field (Master's degree is a plus). Proven experience in a leadership role focused on field engineering or professional services. Deep technical understanding of Data products/services. Excellent leadership and team management skills. Strong communication and interpersonal skills, with the ability to convey complex technical ideas to diverse audiences. Experience in collaborating with sales teams to support pre-sales & post-sales activities. Strong problem-solving skills and the ability to think strategically about technical solutions. Willingness to travel as needed. B-2026Q1-EMEA12 Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com.

Responsibilities

The Vice President of Solutions Engineering - EMEA will lead and manage field engineering teams in the EMEA region, ensuring successful implementation and support of products/services. This role involves collaboration with sales, product development, and professional services teams to meet customer expectations and business goals.