INTRODUCTION

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Vice President Operations for our Alaska Regional Hospital team where excellence creates excellence.

JOB SUMMARY AND QUALIFICATIONS

The Vice President (VP) of Operations promotes the ideals of high quality, patient-centered, cost-effective care through acquiring resources and assembling teams to successfully coordinate and execute assigned projects, according to the facility’s strategic plan. As a key leader in the facility management team, the VP of Operations participates in institutional planning, policy development, priority setting, and management decisions, and has full operational responsibilities for departments assigned by the supervising executive.

What you do for this role:

• Works with the Administrative Team to respond to Division and Group requests for market/facility information.
• Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
• Provides administrative and operational leadership for assigned departments.
• Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
• Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
• Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
• Develops and updates department goals, in accordance with the facility’s strategic business plan, mission, and vision.
• Meets leadership obligations under the Ethics and Compliance Program.
• Builds strong relationships with physicians, employees, and peers.
• Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
• Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

• Master’s Degree in Business Administration or Healthcare Administration Required
• 2+ years experience in a hospital leadership role Preferred

HCA Healthcare’s Alaska Regional Hospital is known for our expertise, compassion and skills. We are committed to delivering patient-centered care to every patient on every visit for our 250 plus bed facility. Year after year, Alaska Regional receives 5-star ratings for heart attack treatment, bowel obstruction treatment, and colorectal surgery.
Based in Anchorage, Alaska Regional is located in a thriving community offering plenty of opportunities to capitalize on the Alaskan lifestyle. Alaska offers some of the most incredible scenic beauty around the world which draws visitors year-round who come for a vacation and end up making Alaska home.
We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country offering our colleagues the opportunity for travel and relocation. HCA Healthcare and Alaska Regional are inspired by our mission to care for and improve human life to create a positive impact in our community.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
“Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you’re looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Vice President Operations. Unlock your leadership potential with HCA Healthcare.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

LI-exe

• Works with the Administrative Team to respond to Division and Group requests for market/facility information.
• Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
• Provides administrative and operational leadership for assigned departments.
• Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
• Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
• Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
• Develops and updates department goals, in accordance with the facility’s strategic business plan, mission, and vision.
• Meets leadership obligations under the Ethics and Compliance Program.
• Builds strong relationships with physicians, employees, and peers.
• Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
• Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.