Vice President - Payment Lifecycle Manager III at JPMC Candidate Experience page

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Client Service, Risk Management, Interpersonal Skills, Communication, Problem Solving, Project Management, Financial Operations, Process Improvement, Database Controls, SWIFT, International Payment Processing, Collaboration, Training, Performance Management

Industry

Financial Services

Description

Are you ready to lead a high-impact team in a truly global environment? Join us and play a pivotal role in shaping the future of service and clearing operations across Asia, EMEA, and WHEM. As a leader in Global Utilities – Investigations, you’ll drive operational excellence, foster innovation, and empower your team to deliver world-class client service. This is your opportunity to make a difference, influence business outcomes, and partner with senior leaders worldwide. Step into a role where your leadership and vision will be valued and celebrated. As a Manager in Global Utilities – Investigations, you will lead a team of 40-50 staff members in a 24 x 5 environment, supporting service and clearing operations across multiple regions. You will partner globally, manage day-to-day operations, and ensure your team meets financial and operational goals. Together, we create a culture of accountability, collaboration, and continuous improvement. You will have direct responsibility for transaction processing, client service, database controls, and risk management, all while maintaining staff and budget requirements. Job responsibilities Meet client deliverables with a high level of timeliness and accuracy Drive productivity and quality through continuous process review and improvement Document and regularly review procedures to ensure up-to-date processes Identify and address business knowledge gaps, promoting ownership of deliverables Interact professionally with global location managers Foster a High Performance Culture, empowering team members Monitor Management Information System data and resolve issues promptly Lead and manage multiple projects aligned with organizational goals Collaborate with senior managers to identify and implement technology, resource, and process improvements Conduct regular reviews and set clear expectations for direct reports, motivating through accountability Oversee training, performance management, talent review, and risk management within budget Required qualifications, capabilities, and skills Graduate with at least 10 years of experience in a financial institution Proven experience managing teams of 75+ employees Working knowledge of International Payment Processing Operations Familiarity with SWIFT and international payment conventions/practices Prior experience in client and third-party bank investigations Strong interpersonal skills for communication at all levels Excellent written and oral English communication skills Leadership and people management abilities Ability to build strong business relationships within and across the organization Proactive ownership and escalation of issues, with creative problem-solving techniques Experience collaborating with Risk, Audit, and Compliance to achieve objectives Preferred qualifications, capabilities, and skills Master’s Degree (e.g., CA, ICWA, MBA) with 7 years of post-qualification experience Automation experience Project Management/Implementation experience JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Responsibilities

Lead a team of 40-50 staff members in service and clearing operations while driving operational excellence and fostering innovation. Ensure the team meets financial and operational goals through accountability and collaboration.