Ignite Visibility is a leading digital marketing agency that empowers businesses to excel online. We are committed to helping our clients achieve their digital marketing goals through innovative strategies, cutting-edge technology, and exceptional service. Our team is dedicated to delivering outstanding results and continually raising the bar in the digital marketing industry.
Position Overview: As Vice President, PMO & Operations, you will architect and lead the operational backbone that powers the next stage of our growth. This is your opportunity to shape agency-wide processes, drive delivery excellence, and ensure that every client engagement meets the highest standards of quality, efficiency, and results.
The Vice President, PMO & Operations will report directly to the Chief Operating Officer and lead agency-wide project management, operational efficiency, and strategic program delivery. This executive-level role combines strategic vision with hands-on operational oversight to align resources, processes, and priorities for exceptional client and agency outcomes. The VP will oversee both the Project Management Office (PMO) and core operational functions, with a Sr. Director of PMO/Operations reporting into this role to drive large-scale, cross-functional initiatives.

QUALIFICATIONS

• 12+ years of experience in operations, PMO leadership, or program management in a digital marketing, advertising, or creative agency environment.
• Proven track record of leading large-scale, cross-functional initiatives.
• Strong understanding of project management methodologies (Agile, Waterfall, hybrid approaches).
• Exceptional leadership and people management skills with the ability to inspire and motivate.
• Expertise in process design, change management, and operational scaling.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong financial acumen, including budget management and cost optimization.
• Outstanding communication skills, both written and verbal.
• Proven ability to operate at the executive level, influencing decisions and aligning diverse stakeholders toward common goals.