Vice President, Product Management & UX at Whisker

Auburn Hills, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, User Experience, Data-Driven Insights, AI Technologies, Leadership, Collaboration, Agile Methodologies, Customer Empathy, Hardware Integration, Software Development, Firmware Development, Innovation, Strategic Vision, Team Building, Communication, Problem Solving

Industry

Manufacturing

Description

Description At Whisker, we’re redefining the pet care experience through the invention and design of innovative pet care solutions; creating a connected ecosystem of delightful robotic solutions and extraordinary digital products, to make life with pets endlessly better. With iconic products including the Litter-Robot ®, and exciting upcoming robotic devices in feeding and hydration, we're uniquely positioned at the intersection of AI, robotics, and deeply personalized digital experiences. If you're ready to inspire and lead a product team committed to making everyday moments for pets and their parents more insightful and enjoyable, this is your moment. As Whisker's Vice President, Product Management & UX, you'll define, own, and accelerate our ambitious vision for an integrated digital and hardware ecosystem. We’re meaningfully improving our freemium and premium digital product experience in 2026 for both robots and non-robot experiences, and Whisker’s VP of Product will lead this transformation with our passionate product team. You'll leverage data-driven insights from millions of daily interactions—–over 750,000 MAUs and 1.5M+ connected devices, 5 million daily cat weights and many other very insightful data points—–to anticipate needs, drive product strategy, and redefine what intuitive pet care truly means. Your impact will extend globally, shaping pet parenting experiences that blend physical innovation seamlessly with digital interaction and advanced AI insights, for pet parents everywhere. You will join Whisker’s Leadership Team, reporting directly to Whisker’s CEO. You will partner very closely with Whisker’s SVP of Engineering. This is an on-site role and not open to remote candidacy. Relocation available. We work onsite 4+ days a week, with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend. What You’ll Do: The Vice President will define and accelerate Whisker's vision for an integrated hardware and digital ecosystem, leveraging data and AI insights to own the product roadmap across physical devices, mobile apps, and software. This leader will champion a culture of innovation, build and mentor a high-performing product team, and ensure the delivery of cohesive, customer-centric experiences that achieve global scale. Essential Duties and Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary. General Management: Leads Whisker’s product management organization across hardware, software, and digital experiences, aligning teams around a unified strategic vision. Builds and leads a product organization that balances long-term vision with rapid, iterative execution. Leads the prioritization of initiatives that deliver measurable customer impact and business value Champions a culture of innovation that continually challenges industry norms and inspires groundbreaking ideas in design, technology, and user experience. Defines and owns the product roadmap, identifying high-impact opportunities for new categories, features, and ecosystem expansion. Embeds deep customer empathy into the product development process, translating pet parent needs into solutions that feel intuitive, delightful, and essential. Represents the voice of the customer at the executive level, ensuring that Whisker’s innovation roadmap aligns with the evolving needs of pet parents everywhere. Software / Firmware: Vision: Define and shape the future of Whisker’s digital experiences, including freemium and premium mobile apps, connected robot interfaces, Whisker’s insights platform, and more. AI: Whisker’s rich data platform is the foundation for a great set of AI insights and recommendations to Whisker App users. We’ve begun this journey and the VP of Product Management will shape how we continue to evolve our AI-enabled features for pet parents everywhere. UX: The VP of Product Management drives the future of our UX to deliver experiences that feel simple, personal and delightful. UX will report up through Whisker’s VP of Product Management. SDLC: Establishes rapid release cycles and agile frameworks that accelerate learning and product delivery with our software team. Firmware: Guides the evolution of firmware that powers Whisker’s connected devices, enabling smarter performance and real-time insights for the best on-device user experience. Quality: Champions firmware reliability, scalability and integration with cloud and app platforms. Collaboration: Deep partnership with engineering to accelerate firmware iteration cycles and improve the feedback loop between device performance and customer experience Hardware: Vision: Oversees the strategy for Whisker’s connected devices by collaborating with R&D, design and operations to align product innovation with manufacturing and supply chain. You will drive the hardware roadmap for Whisker and its 100+ person product and engineering organization. R&D Pipeline: You will partner with our R&D team to define the next wave of our products, technology and sub systems that our R&D team will work on. New Category Definition: Drives expansion into new hardware categories that strengthen Whisker’s connected eco-system to deliver the best end to end connected product experience for Whisker pet parents. Integration: Ensures every hardware product integrates seamlessly with software and data platforms to deliver complete user value. Leadership Responsibilities: Directly supervises department Teams. Carries out supervisory responsibilities following Whisker policies and applicable laws. Responsibilities include interviewing, training, and hiring, planning, assigning and directing work, appraising performance, addressing team issues, and upholding safety and quality guidelines. Requirements What You’ll Bring: Bachelors Degree in engineering, marketing or other related fields 12+ years of experience in product management with a track record of success across connected consumer products, hardware and digital ecosystems Demonstrated ability to define and execute multi-year product strategies that achieve global scale and market leadership Proven experience integrating hardware, mobile applications and AI technologies into cohesive, customer centric experiences Strong leadership skills with experience managing and developing high performing teams Expertise in data-informed decision making, balancing quantitative insights with customer empathy Exception collaboration and communication skills, capable of influencing at all organizational levels Deep understanding of user experience principles, product design processes, and agile methodologies Maintains confidentiality of proprietary information Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions A high degree of initiative, self-motivation, and ability to motivate others Ability to establish and maintain cooperative working relationships with Team Members and colleagues Comfortable with office pets (cats, dogs) Benefits & Purrks: Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with: Premium Medical/Dental/Vision insurance Paid parental leave Whisker Parents Program 1 day "pawternity" leave for new pet adoption Pet Insurance Discount 401K match Flexible spending accounts Company-paid short-term disability and life insurance Employee Assistance Program (EAP) Generous paid time off 14 Paid Holidays Top of the line equipment Pet-friendly office Whisker products and swag Continuing education Support On-site gym with Peloton Referral program Statement of Inclusivity: We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive. Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

Responsibilities

The Vice President will define and accelerate Whisker's vision for an integrated hardware and digital ecosystem, leveraging data and AI insights to own the product roadmap across physical devices, mobile apps, and software. This leader will champion a culture of innovation, build and mentor a high-performing product team, and ensure the delivery of cohesive, customer-centric experiences that achieve global scale.