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Vice President, Production Services Application Support- (Remote) at BNY

Lake Mary, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Linux Shell Scripting, PERL Scripting, IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe, Microsoft Office, Technical Triage, Troubleshooting, Problem Management, Continuous Improvement, Disaster Recovery, StoreFront, App Connect, SharePoint, JIRA, ServiceNow

Industry

Financial Services

Description

Ability to interact with all levels of an organization, including management Experience with Linux shell scripting / PERL scripting preferred Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe. Must support highly critical applications. Excellent Microsoft Office skills Lead technical triage activities for Low to medium severity incidents Complete critical requests on demand to support and weekend coverage of our clients and application. Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts. Drive efforts to find root cause as part of problem management process. Facilitate continuous improvement to increase stability, client delight and operational excellence. Able to be successful in a matrixed structure with a globally dispersed virtual team. Involve in Disaster Recovery Activity. Preferred: StoreFront, App Connect (Formerly IBM Integration Bus - IIB), SharePoint, JIRA, ServiceNow

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Responsibilities

Lead technical triage activities for incidents and complete critical requests to support clients and applications. Troubleshoot complex production issues and drive efforts to find root causes as part of the problem management process.