Vice President, Program Management and Business Engagement at Capital Blue Cross

Harrisburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Business Engagement, Portfolio Management, Value Realization, Agile Transformation, Governance, Vendor Rationalization, Financial Stewardship, Executive Storytelling, Negotiation, Change Leadership, SAFe, IT Strategy, Product-Centric Operating Model, Roadmap Execution, KPI Development

Industry

Insurance

Description

Position Description Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more.At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it’s why our employees consistently vote us one of the “Best Places to Work in PA.” This is a senior executive role responsible for leading the enterprise transition from a traditional project-centric delivery model to a modern, product-centric operating model. This role is pivotal in executing the IT&D modernization strategy, ensuring that technology investments deliver measurable business value and operational efficiency.-This leader will establish governance, portfolio management, and value realization frameworks that enable disciplined execution of the modernization roadmap. Acting as the enterprise “Control Tower,” the VP will bridge business strategy and technical execution, enforce vendor rationalization, and champion cultural change to embed Agile ways of working. The position requires exceptional leadership, financial stewardship, and the ability to influence across all levels of the organization. Responsibilities and Qualifications Strategy & Value Realization (40%) Define and lead the SVRO, replacing administrative PMO functions with a value-centric engine. Partner with CIO to steward modernization portfolio and ensure ROI through efficiency savings, vendor rationalization, and automation. Leadership & Operating Model Transformation (30%) Oversee Agile Transformation Lead and program managers. Drive shift to Fusion Teams (Domain Squads) and champion cultural change from “Order Taker” to “Strategic Partner.” Lead talent transformation initiatives, including reskilling project managers into product roles. Governance & Business Engagement (20%) Serve as primary engagement partner for business executives in Operations, Clinical, and Sales. Establish Transformation Steering Committee to resolve escalations and align IT capacity with business priorities. Enforce vendor rationalization governance and optimize contracts to reduce reliance on external contractors. Portfolio Oversight (10%) Manage execution of the 5-Year Roadmap, overseeing interdependencies between Core Systems Modernization, Data Platforms, and Digital Experience initiatives. Develop KPIs and dashboards to measure modernization outcomes and value realization. Serve as escalation point for critical program risks and issues, ensuring timely resolution. Job Requirements Leadership: Demonstrated effectiveness at an executive level in transforming PMOs into Agile/Product Value Offices. Experience managing complex portfolios exceeding $50M. Knowledge: Deep understanding of modern IT operating models (Project-to-Product shifts), SAFe (Scaled Agile Framework), and financial management of IT (TCO, ROI, capitalization in Agile environments). Knowledge of healthcare payer core systems (Claims, Enrollment) preferred. Skills: Ability to translate technical roadmaps into business value propositions (executive storytelling). Strong negotiation skills for vendor consolidation and contract optimization. Change leadership to drive adoption of new operating models across resistance. Experience: Minimum 15+ years progressive management experience. Minimum 10 years in Program/Portfolio Management or IT Strategy. Experience leading large-scale Agile transformations. Education: BS in Business or Computer Science. MBA or advanced degree preferred. PMP, SAFe SPC, or PfMP certifications highly desired. Location: This position is classified hybrid, which requires onsite work on Tuesdays and Wednesdays. Key Interfaces Senior Executives Extended Leadership Team Operations, Healthcare Delivery, Finance, HR, Compliance External Vendors About Us We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues, and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live.

Responsibilities

This senior executive role leads the enterprise transition from a project-centric to a product-centric operating model, establishing governance and value realization frameworks to ensure technology investments deliver measurable business value. Responsibilities include overseeing Agile transformation, acting as the primary engagement partner for business executives, and managing the execution of the 5-Year Roadmap.