ABOUT CITCO

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com

• You will oversee end-to-end execution of the team’s assigned initiatives, including scope definition, planning, reporting, tracking of milestones, issues/risk management and escalations.
• Effectively manage, coordinate and conduct meetings in person and via conference calls (i.e. WebEx)
• Ensure team owns assigned initiatives and provides a consistent, quality service to stakeholders
• Lead team in identifying key risks, developing mitigation plans, assigning owners and prioritizing issues with key stakeholders
• Create a forum for resolving escalated issues with key stakeholders (i.e. SLT) should stalemates be reached with business champions
• Ensure standardized reporting exists for each initiative as well as strategic reporting that captures the team’s overall contributions
• Lead team in identifying scope creep/change and capture using change management protocols
• Develop, mentor and coach staff providing timely feedback
• Identify tools that will support the team in delivering its services as well as training opportunities to ensure the team members are effective in their roles
• Monitor utilization of staff, projecting capacity and/or shortfalls, identifying resource requirements with business cases as needed
• Provide strategic oversight on team’s methodologies, looking for opportunities to standardize, streamline and improve the product offering