Vice President, Sales Development & Ecommerce at DHL Supply Chain

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Process Development, Sales Operations, Commercial Performance, Capability Development, Ecommerce Business Development, Cross-BU Collaboration, Market Intelligence, People Management, Strategic Planning, Analytic Skills, Consultancy Skills, Project Management, Communication Skills, Customer Centricity, Performance Improvement, Change Management

Industry

Logistics;Transportation;Supply Chain and Storage

Description

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. We are currently looking for passionate professional to join our Regional Commercial team. Join us and bring your expertise on board! As the Vice President of Sales Development & Ecommerce, your key responsibilities include: 1. Sales Process Development To develop, lead, and manage change programs and sales development initiatives across all countries and channels in APEC Identify performance drivers and implement business plans to meet revenue, profit, and market share targets. Drive consistency in sales processes across countries, aligned with global transformation and digital enablement programs. Define clear commercial direction and sales strategy aligned with DHL’s corporate goals. Develop and execute regional sales strategies focused on high-growth verticals (e.g., LSHC, Aviation, New Energy). Lead sales enablement initiatives including training, pipeline optimization, and performance analytics. 2. Sales Operations & Process Excellence Ensure compliance with global sales operations standards (CRM usage, channel segmentation, sales force sizing). Monitor and improve sales channel performance metrics (e.g., opportunity generation, call cycles, conversion rates, retention). Drive segment sales improvement through harmonized sales partners processes and compliance with sales partners policies and guidelines. 3. Commercial Performance & Strategic Sales Programs To provide Commercial performance and review analysis to the APEC Head of Commercial to enable decision making and developing strategic sales initiatives and programs To develop insights for the business to optimise Commercial levers and performance 4. Capability Development To develop capabilities to support the business at the regional and country level To identify Best Demonstrated Practices within the region and share them to set new benchmarks 5. Ecommerce Business Development To develop strategy and road map to grow ecommerce business in APEC To identify, test and implement solutions or partnerships to help grow the business To support ecommerce opportunities in the country or region Focus on the 'big picture' with strong strategic thinking, develop a clearer channel direction and sales strategy that aligned with company goal Identify performance drivers, establish, communicate and implement business plans, as well as maintain segment standards on profit margins, discount guidelines and compliance with co-loader guidelines and policies within the team to ensure the company’s overall targets, revenue growth, profitability and market share targets are met Manage and drive the provision of customer focused services by all sales members in the team and act as lead consultant to inspire sales members for performance improvement based on customers’ needs Manage customer, team and internal stakeholders expectations and balance customer satisfactions with business result 6. Cross-BU Collaboration & Strategic Partnerships Build networks with senior management, executives, and industry leaders to support strategic goals. Facilitate collaboration between Express, Forwarding/Freight, Supply Chain, and eCommerce teams to deliver integrated solutions. Partner with functional teams to monitor and optimize revenue, profit, and KPIs Identify, establish and manage multi-tiered relationships across customers and DHL Business Units to ensure a long-term business partnership and achievement of corporate goals 7. Market Intelligence & Innovation Leadership Stay abreast of market trends, competitive landscape, and technological developments to identify new business opportunities. Lead regional implementation of global sales development programs, including AI-driven tools and digital transformation initiatives. Guide teams through change management processes to ensure adoption of new tools and behaviors. 8. People Management Inspire the team to be insanely customer centric Unleash individual potential and groom the talent pool, identify training needs and opportunities to develop a highly skilled team Retain and motivate the team to build high performance culture in different generations Develop IKOs/KPIs with team members and monitor individual performance, including coaching of sales personnel Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets Requirements: Bachelor's degree in Business or related discipline Minimum 10 years of experience in sales with at least 8 years in a management capacity Experience working across multiple DHL country organizations or one plus business units Proven success in leading cross-functional teams and delivering strategic outcomes in complex, multi-country, multi-channel environment. Familiar with Sales Forecasting Strong Consultancy skills and project management skills Excellent influencing and communication skills, both verbal and written Strong commercial acumen and strategic planning capabilities Excellent analytic skills Exposure to multiple tier-one markets across Asia Pacific

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Vice President of Sales Development & Ecommerce will develop and manage sales processes and initiatives across APEC, ensuring alignment with corporate goals. This role also involves leading sales enablement initiatives and driving commercial performance through strategic sales programs.