Vice President, Talent Acquisition & Workplace Experience at Billtrust Careers

, , United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

215000.0

Posted On

09 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Talent Acquisition, Workplace Experience, Employer Brand, Recruiting Metrics, Data Driven Decisions, Hiring Practices, Employee Engagement, Culture Building, Workforce Planning, Change Management, Collaboration, Onboarding, Retention, Leadership, Analytics, Communication

Industry

Financial Services

Description

The Vice President, Talent Acquisition and Workplace Experience is a senior leader responsible for attracting, hiring, and retaining top talent while building a consistent, high-quality employee and workplace experience. This role blends strategic talent acquisition leadership with ownership of programs and environments that strengthen culture, engagement, productivity, and belonging. This leader will develop and execute a scalable recruiting strategy, strengthen employer brand, implement effective hiring practices, and elevate the day-to-day workplace experience across the organization. The goal is to ensure employees feel supported, connected, and equipped to do their best work. What You'll Do: Talent Acquisition Strategy and Leadership Build and execute a company-wide talent acquisition strategy aligned with growth goals, workforce planning priorities. Establish and continuously improve hiring processes, governance, and standards, including intake, sourcing, selection, offers, and closing. Partner closely with business leaders to understand talent needs, anticipate capability gaps, and guide hiring decisions. Build and maintain talent pipelines for critical roles and specialized skill sets. Recruiting Operations and Analytics Own talent acquisition tools and systems, such as the applicant tracking system, candidate relationship management tools, and assessment platforms. Define and manage performance dashboards that track time to fill, quality of hire, cost per hire, funnel conversion, candidate satisfaction, and diversity outcomes. Deliver insights and forecasting that support data driven workforce decisions. Ensure compliance with employment laws, documentation standards, and consistent hiring practices across regions. Employer Brand and Candidate Experience Develop a compelling employer brand narrative in partnership with Marketing or Communications. Ensure a consistent and inclusive candidate experience across roles, levels, and locations. Continuously improve interview practices and candidate communications to reflect the company’s values and culture. Workplace Experience Strategy Design and lead a workplace experience strategy that supports company values, collaboration, and performance. Own the workplace roadmap across office environments, hybrid practices, employee events, and culture building programs. Partner with Facilities, IT, Security, and Finance to ensure the workplace is safe, functional, and engaging. Create standards and tools that support consistent employee experience across teams and locations. Culture, Engagement, and Employee Programs Lead initiatives that strengthen engagement, belonging, recognition, and connection across the organization. Partner with People Operations and HR business partners to improve onboarding and early tenure experiences, with a focus on retention and productivity. Support leaders with guidance and programming that reinforces culture and employee experience expectations. Cross Functional and Executive Partnership Serve as a strategic advisor to senior leaders on talent market trends, hiring risks, workforce planning, and workplace experience opportunities. Collaborate closely with Human Resources teams, including compensation, learning and development to align talent strategy. Provide regular updates to the executive team on recruiting outcomes, workforce insights, and workplace experience progress. What You'll Bring to the Team: Twelve or more years of progressive leadership experience in talent acquisition, talent strategy, or broader people leadership roles. Proven success building and scaling high-performing teams and systems in a growth environment. Strong executive presence, with the ability to influence senior leaders and guide talent decisions. Expertise in recruiting metrics, workforce planning, and operational execution. Experience strengthening employer brand and improving candidate experience. Preferred Experience leading or partnering on workplace experience programs, including hybrid strategy, office experience, and employee engagement initiatives. Experience in high growth organizations such as technology, financial services, SaaS, or similar environments. Familiarity with modern recruiting technology, automation, and talent intelligence tools. Experience leading change management initiatives and building scalable operating models. The expected base salary range for this position is $185,000 - $215,000 annually. Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. What You'll Get: Work from Anywhere: Our state of the art office, your home, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, Leadership, and High-Potential Programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and Gongings to Culture Champion and Founders Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Billtrust is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. Accounts receivable is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of AR, providing mission-critical solutions that span credit decisioning and monitoring, online ordering, invoice delivery, payments and remittance capture, invoicing, cash application and collections. Our platform has processed $1 trillion+ invoice dollars and we have seen 28% year-over-year software & payments revenue growth (2021). With more than 2,400 customers, we have helped companies like GlobalTranz, United Rentals, Acushnet and Ferguson Enterprises get paid faster and more efficiently. For more than 20 years, we have achieved remarkable success and we attribute our growth to our people and culture. We encourage employees to have autonomy, think creatively, share ideas - even with our CEO - and to challenge the status quo every day.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Vice President will develop and execute a scalable recruiting strategy while enhancing the employee and workplace experience. This includes improving hiring processes, strengthening employer branding, and leading initiatives that foster engagement and belonging.