QUALIFICATIONS

• Bachelor’s degree in computer science, engineering, business, or related field; master’s degree preferred.
• A minimum 12 years of progressive technology leadership experience, with a strong record in IT operations, enterprise platforms, and digital transformation.
• Demonstrated expertise in managing business continuity and disaster recovery in complex environments.
• Proven success leading large-scale transformation projects and technology modernization efforts.
• Demonstrated knowledge of cloud computing (Microsoft Azure, AWS), enterprise systems (Salesforce), and IT service management frameworks.
• Excellent executive communication skills and a track record of partnering effectively with C-level leaders and cross departmental functions.

PREFERRED ATTRIBUTES

• Executive presence and strategic foresight.
• Skilled in navigating matrixed environments and aligning diverse stakeholders
• Experience working in nonprofit or mission-driven organizations.
• Strong project portfolio governance and vendor management skills.
• Passion for ethical, inclusive, and human-centered technology leadership.
  This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.

KEY ELEMENTS OF THE ROLE

The VP, Technology Operations & Digital Transformation will be accountable for driving the following critical elements of organizational transformation:

• Technology Adoption: Leading the implementation and integration of advanced digital technologies including cloud computing, big data analytics, artificial intelligence (AI).
• Process Modernization: Streamlining and automating core business processes to enhance operational efficiency and reduce overall costs.
• Customer Engagement: Elevating the quality of service and stakeholder engagement through digital platforms, data-informed outreach, and multi-channel communication.
• Innovation: Creating an ecosystem that encourages experimentation, agile development, and innovation in products, services, and delivery models.
• Cultural Shift: Supporting a shift in mindset across the organization toward digital fluency, adaptability, and continuous improvement.