ABOUT THE ROLE
The role is city-wide and you will be based in a multi-agency team, working very closely with YJS case managers and specialists.
We would also expect you to access opportunities through coaching and training to develop yourself professionally and allow you to better undertake your job role.
THIS ROLE IS BASED IN THE UK. HOME OFFICE GUIDANCE STATES THAT CANDIDATES MUST EVIDENCE THEIR RIGHT TO WORK IN THE UK PRIOR TO COMMENCING EMPLOYMENT, EITHER AS A UK OR IRISH CITIZEN, UNDER THE EU SETTLEMENT SCHEME OR HAVING SECURED ANY OTHER RELEVANT WORK VISA.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you’ll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
RESPONSIBILITIES:
- Reduce offending by children by providing positive opportunities for them to understand the impact of their behaviour on others.
- Provide a victim perspective regarding the provision of relevant YJS services.
- Make contact with victims on behalf of Leeds Youth Justice Service, in line with the YJS victim policy and other relevant service policies and procedures
- Provide impartial information to enable victims to make appropriate choices regarding any involvement they may wish have with children or other YJS workers
- Provide information and advice to Courts, YJS staff, panels and appropriate volunteers in relation to victim impact, wishes and restorative justice options, verbally and in writing
- Undertake mediation work between victims and children who have committed offences.
- Actively promote and support Leeds Youth Justice Service and Leeds City Council’s child friendly and restorative policies and to work in a way which promotes equality of opportunity.
- Provide assessment of the needs of victims in contact with the YJS.
- Promote a fully integrated victim perspective to all relevant aspects of YJS work.
- Produce reports for panels and meetings, to present victims’ views.
- Ensure that victims are supported appropriately through the period of their involvement with the YJS and referred to relevant support agencies in the community where appropriate.
- Provide feedback to victims regarding the outcome of the work completed with children.
- Maintain accurate, up to date records of work carried out with victims, including recording information on Child view.
- Ensure that victims are offered the opportunity to give feedback on the quality of the service provided to them by the YJS.
- Carry out all duties in accordance with relevant National Standards, performance targets and business and team plans.
- Work effectively with all members of the YJS and its partner agencies.
- Take account of the environmental issues arising from any service developments.
- Maintain effective relationships with staff at all levels within Childrens Services, other Council Directorates, Elected Members, external agencies and the general public.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
Qualifications: Demonstrating ability in numeracy and literacy or equivalent knowledge and skills
Essential requirementsCandidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.
- Able to pass information effectively, accurately and concisely between children and their families, victims of crime, colleagues, courts and other agencies, either over the telephone, face to face and/or in writing
- Sensitivity in working with victims of crime, including understanding family dynamics
- Able to assess victims’ needs and the support that they will require whilst involved with the YJS
- Able to establish restorative relationships and maintain effective dialogue with children and their families with a view to changing their behaviour positively.
- Negotiation and mediation skills
- Able to work effectively as part of a team and to demonstrate organisational and time management skills prioritising own and team’s work to meet conflicting deadlines
- Able to accurately enter and retrieve data and information from digital and manual systems preparing and presenting reports and data to senior managers and a wide range of audiences
- Able to use of information technology e.g. word, spreadsheet, database. Email etc.
- Able to use initiative to manage competing priorities whilst delivering on a range of service objectives and adapting to changing circumstances
- Able work positively and creatively within a multi-agency team
- Understanding of children’s rights
- Understanding of the care system and the needs of children who are looked-after
- Commitment to restorative practice and a thorough understanding of restorative justice principles
- Understand the needs of victims of crime and their relationship with the criminal justice system and Youth Justice Service, including relevant legislation protecting victims’ rights.
- Understand reasons why children commit offences, including understanding the impact of trauma and difficulties in family relationships
- Understanding of responsibilities in terms of Health and Safety, security, confidentiality and data protection including risk assessment procedures
- Experience of working with victims of crime
- Experience of working with children, their families and communities
- Experience of delivering services in line with specified performance targets
- Experience of developing constructive working relationships and of working in partnership to deliver work to set deadlines
- Experience of working flexibly
As a Victim Liaison Officer you will bring to the role:
- Experience of working directly with victims of crime
- An ability to pass information effectively, accurately and concisely between children and their families, victims of crime, colleagues, courts and other agencies, either over the telephone, face to face and/or in writing
- Sensitivity in working with victims of crime, including understanding family dynamics
- An ability to assess victims’ needs and the support that they will require whilst involved with the YJS
- Experience of working with victims of crime
- Understand the needs of victims of crime and their relationship with the criminal justice system and Youth Justice Service, including relevant legislation protecting victims’ rights
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