Department: Justice
Location: SYDNEY
Type of Employment: Relief
Union Status: Exclusion - Non Union - NSPG
Closing Date: 09-Jul-25 (Applications are accepted until 11:59 PM Atlantic Time)

ABOUT US

The JUstice Supports and Services Division of the Department of Justice helps facilitate court ordered child and spousal support and offers a range of services to help victims of crime.
Within Victim Services we offer a range of services to help victims of crime, promote victims’ rights and interests and advise government on issues relating to victims of crime; and work with justice partners and the community to develop policies and programs that address the needs of crime victims. We can help provide the victim, spouse, or relative, with information, support and assistance as their case moves through the criminal justice system. When criminal charges are laid, victims and family members can contact us directly for help.
We provide the following programs: Provincial Victim Services Program, Child Victim/Witness Program, Criminal Injuries Counselling Program, Victim Impact Statement Program, Restitution Program and the Sexual Offense Legal Representation Program.
For more information on the Department of Justice Victim Services please visit the following link: https://novascotia.ca/just/Victim Services/

PRIMARY ACCOUNTABILITIES

You will maintain a caseload of highly sensitive files and provide support to help meet clients’ needs and provide referrals to specialists as needed. You will ensure the clients are provided information regarding the criminal justice system/process and assist in submitting documents.
You will liaise with Crown, Police, Correctional Services and community organizations in the development, delivery, coordination, and enhancement of services.
You will ensure the confidentiality of client information is maintained and that it is accurately entered into the Victim Services case management system. This includes utilizing a bring forward system to monitor and action time sensitive files.

QUALIFICATIONS AND EXPERIENCE

You possess a Bachelor’s degree (typically in the Social Sciences) and three years of related experience. An equivalent combination of education, training and experience will be considered. Related experience includes (but is not limited to) providing client services in the community.
In this role, you are required to have experience in client assessment and interviewing techniques, as well as case management and computer skills. Your knowledge of the criminal justice system and community resources, the Victims’ Rights and Services Act, the Criminal Code of Canada, and the Canadian Victims Bill of Rights is essential.
Our successful candidate will have excellent oral and written communication skills, good organizational ability and strong interpersonal skills including the ability to work as part of a team. You will demonstrate empathy, warmth and tact along with an in-depth understanding of human dynamics and the effects of victimization. Sound judgment and the ability to work with self-confidence and decisiveness are also important in this role.
Access to reliable transportation is required as you will be responsible for multiple court locations in your coverage area.
The ability to speak French would be considered an asset.
The above qualifications will be assessed using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Please refer the Job description for details