JOB DESCRIPTION:

We are seeking two highly focused and observant individuals to join our team as Video Monitoring Specialists. In this role, you will be responsible for remote video monitoring. This position requires a keen eye for detail, strong communication skills, and the ability to take quick and effective action when necessary. this role is crucial in maintaining a secure environment by monitoring CCTV systems, identifying potential threats, and implementing loss prevention strategies. Candidates with a background in law enforcement or related fields will find this position particularly rewarding.

REQUIREMENTS:

• Experience: Previous experience in video monitoring, central station experience, or security operations is preferred, but not required. Training will be provided.
• Skills:
• Strong attention to detail and ability to monitor multiple video feeds for extended periods.
• Excellent communication skills, both written and verbal.
• Ability to stay focused and alert during overnight shifts.
• Strong decision-making skills and the ability to take appropriate action when necessary.
• Physical Requirements: Ability to sit for extended periods while maintaining focus.
• Work Schedule: Overnight shifts, averaging 70 hours every two weeks. Flexibility to work weekends and holidays is required. Follows rotational/continental schedule

• Video Surveillance: Monitor CCTV and video feeds throughout the shift to ensure the safety and security of our clients’ properties.
• Attention to Detail: Maintain vigilance for any unusual or suspicious activity, ensuring that all incidents are identified and addressed immediately.
• Incident Reporting: In the event of an incident or security breach, document and report the occurrence promptly, ensuring clear and accurate communication with relevant parties (security team, management, clients, etc.).
• Effective Communication: Maintain clear and professional communication with supervisors, emergency responders, and other relevant parties to resolve issues quickly and efficiently.
• Time Management: Ensure that all actions, reports, and communications are done within the appropriate time frames.
• On-Site Presence: This is an on-site position that requires being physically present at the monitoring facility throughout the shift.
• Maintain detailed logs of surveillance activities and incidents for reporting purposes.
• Assist in training staff on security protocols and best practices related to surveillance operations.
• Respond promptly to alarms or alerts, assessing situations and taking appropriate action.