Zachary Piper Solutions is seeking a Video Teleconferencing Engineer to join a Federal Program in Albuquerque, NM. The VTC Engineer will be responsible for researching, evaluating, designing, deploying, and promoting new Collaboration platforms.

QUALIFICATIONS FOR THE VIDEO TELECONFERENCING ENGINEER INCLUDE:

• Bachelor’s degree preferred; equivalent experience may be considered in place of formal education
• Over 5 years of relevant experience in IT systems, network engineering, or related fields
• Proficient in network engineering, video teleconferencing services, end-user support, and advanced troubleshooting
• Experience with cloud platforms such as AWS, Azure, and Google Cloud
• Skilled in virtualization technologies including VMware and Hyper-V
• Knowledge of database management systems such as SQL, MySQL, and PostgreSQL
• Strong communication skills, both written and verbal
• Demonstrated leadership, strategic planning, and organizational abilities
• Skilled in analytical thinking and effective problem-solving
• Must have an active Top Secret (TS) or DOE Q clearance.

• Provide expert technical guidance in the oversight and operation of information systems, ensuring optimal performance and reliability.
• Design, develop, and implement secure and scalable Video Teleconferencing (VTC) network systems to support enterprise-wide communication needs.
• Deliver comprehensive support for NNSA’s enterprise VTC requirements across all in-scope networks, ensuring seamless video conferencing capabilities for end-users.
• Manage the full lifecycle of Video Conferencing Services, including planning, assessment, implementation, training, and ongoing operational support.
• Monitor and resolve complex hardware, software, and network issues within technical control facilities, coordinating with vendor support teams to ensure timely escalation and resolution during outages or performance degradation.
• Utilize advanced diagnostic tools to identify and troubleshoot intricate system and network performance issues.
• Execute a broad range of systems engineering tasks related to the design, integration, and implementation of major systems, encompassing personnel, hardware, software, budget, and support infrastructure.
• Proactively troubleshoot and enhance network systems to improve performance, reliability, and user experience.
• Provide dedicated VTC support to the John A. Gordon Albuquerque Complex, Nevada Site Office, Sandia Site Office, and other designated field offices as directed by the Contracting Officer’s Representative (COR).