Villa Host - Russian Speaking at Minor International

, North Ari Atoll, Maldives -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Luxury Hospitality, Russian Language, English Language, Communication, Interpersonal Skills, Problem Solving, Conflict Resolution, Multitasking, Cultural Awareness, Customer Service, Attention To Detail, Concierge Services, Teamwork

Industry

Hospitality

Description

Company Description Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today. Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Nestled in some of the world’s most captivating locales – ranging from vibrant cities to sun-drenched, palm-fringed beaches – we craft unforgettable memories for every guest at each destination. Anantara is inspired by the Sanskrit word meaning 'without end', and our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression. Our guests share this belief, seeking remarkable experiences and authentic connections that enrich their lives, whether they are travelling for leisure, business, or self-discovery. Our journey began in 2001 with the opening of the first Anantara resort in Thailand’s renowned seaside town of Hua Hin. Since that day, we have expanded our presence into new corners of the globe, from pristine beaches and private islands to tranquil coastal retreats, ancient sites, and vibrant metropolises. Today, our portfolio of destinations encompasses Asia, the Indian Ocean, the Middle East, Africa, and Europe. Our thoughtfully designed luxury hotels and resorts provide windows into the unique character of each location. Inside and out, travellers connect with the places, people, and stories that make each destination truly exceptional. Through personal experiences, guests curate a lifetime of memories as Anantara opens doors to unforgettable journeys filled with adventure and indulgence. Anantara Kihavah Maldives Villas Nestled within the Baa Atoll – a UNESCO Biosphere Reserve – Anantara Kihavah Maldives Villas is a private island sanctuary that epitomises natural beauty and barefoot luxury. Fringed by powder-white sands and a turquoise lagoon that melts into the horizon, our resort offers an extraordinary setting for both guests and team members. Home to 80 expansive beach and overwater villas and residences, Anantara Kihavah is a place where rare encounters and curated moments define the guest experience – from snorkelling with manta rays and dining beneath the sea at our acclaimed underwater restaurant SEA, to gazing at the stars from the Maldives’ only overwater observatory. As part of Anantara Hotels, Resorts & Spas – a globally recognised luxury brand founded in Thailand in 2001 – we are committed to delivering meaningful journeys through heartfelt hospitality and authentic discovery. At Anantara Kihavah, team members become part of a dedicated family, passionate about crafting unforgettable experiences in one of the world’s most inspiring destinations. Job Description To deliver exceptional, personalized guest experiences for guests by acting as their main point of contact throughout their stay, ensuring all needs are anticipated and exceeded in line with luxury hospitality standards. Welcome and escort guests upon arrival, ensuring a smooth check-in experience Provide personalized service and act as a dedicated host for assigned villas Build strong relationships with guests, understanding preferences and expectations Ensure all guest requests are handled promptly and efficiently Act as the primary liaison for Russian-speaking guests Translate and communicate guest needs accurately to internal departments Assist in preparing guest communications, itineraries, and welcome notes in Russian Proactively suggest activities, dining options, and experiences Handle special occasions (birthdays, anniversaries, honeymoons) with attention to detail Conduct villa orientations and explain resort facilities Coordinate with Housekeeping, F&B, Spa, and Excursions to fulfill guest requests Monitor guest feedback and ensure service recovery where needed Maintain up-to-date guest profiles and preferences in the system Address guest concerns professionally and escalate when necessary Ensure timely resolution and follow-up on all guest issues Qualifications Minimum 1–2 years of experience in luxury hospitality or guest relations Experience in resorts or villas operations is an advantage Fluency in Russian and English (both written and spoken) Strong interpersonal and communication skills Customer-focused with a passion for service excellence Ability to multitask and work under pressure Cultural awareness, especially with Russian-speaking guests Problem-solving and conflict resolution skills Well-groomed and professional appearance Positive attitude and team player High attention to detail Flexible to work shifts, weekends, and public holidays Additional Information Experience the #PassionPoweredGrowth with us Company Location: Anantara Kihavah Maldives Villas

Responsibilities

Act as the primary point of contact for Russian-speaking guests to ensure personalized, high-quality service throughout their stay. Coordinate with various resort departments to fulfill guest requests, manage itineraries, and resolve any concerns promptly.