About Keyton
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks & Benefits

• Generous leave entitlements, including 4x wellbeing days per year. That’s almost an additional week off in addition to your annual leave!
• Training and working with a supportive and fun team
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities
• Employer referral program
• Reward & Recognition Services
• Employee Deals
• Health & Wellbeing and Reward Program
• Unmind mental wellbeing app access
• Excellent company benefits and discounts on offer
• Discounted health insurance, annual vaccinations and skin checks
• The opportunity to make a meaningful impact in the lives of our residents

Your Day on A Page
An exciting opportunity has become available for an enthusiastic, committed and customer service focused Village Administrator to join our team at Parkland Villas on a full-time basis.
Surrounded by scenic parks and the beauty of the Swan Valley, in the heart of Ellenbrook, Parkland Villas combines the convenience of nearby shopping, dining, and essential services with the feel of a peaceful retreat. This vibrant retirement community offers a supportive and friendly environment, with a range of resort-style amenities available to enhance your living experience of our residents.

As the Village Administrator, you’ll be the first point of contact for residents, guests, and contractors – providing exceptional customer service and ensuring the day-to-day operations of the village are seamless. You’ll work closely with the Village Manager, supporting them across a range of administrative and operational tasks including:

• Providing warm, professional customer service to residents, visitors, and contractors
• Assisting with reception duties and managing incoming enquiries
• Supporting the Village Manager and team with administrative tasks and daily operations
• Maintaining accurate data records and assisting with invoicing
• Coordinating contractor inductions and ensure EHS compliance
• Conducting resident welfare checks and follow up as needed
• Creating and distributing weekly newsletters and community updates
• Helping organise and support community events and activities

About You
For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.

To be successful in your application, you will have the following;

• Administration and demonstrated customer service experience
• Experience with Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
• Excellent verbal and written communication skills
• Be highly organised and able to prioritise competing tasks
• Willingness to learn and professionally develop
• A professional, initiative-taking and can-do attitude.

Ready to Join the Fun?
If you’re passionate about fostering a vibrant, well-run, and caring community for independent seniors, we’d love to hear from you! Join our friendly team and be part of something truly meaningful.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Administrator opportunity and explain how your skills, qualifications and interests align with our requirements.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November

• Providing warm, professional customer service to residents, visitors, and contractors
• Assisting with reception duties and managing incoming enquiries
• Supporting the Village Manager and team with administrative tasks and daily operations
• Maintaining accurate data records and assisting with invoicing
• Coordinating contractor inductions and ensure EHS compliance
• Conducting resident welfare checks and follow up as needed
• Creating and distributing weekly newsletters and community updates
• Helping organise and support community events and activitie