About Keyton
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks & Benefits

• Working with a team that provides mentorship, training and support, but also give you the room and trust to own your area and develop leadership skills
• Career development and growth opportunities
• Employer referral program
• Reward & Recognition Services
• Health & Wellbeing and Reward Program
• Unmind mental wellbeing app access
• Excellent company benefits and discounts on offer
• Discounted health insurance, annual vaccinations and skin checks
• The opportunity to make a meaningful impact in the lives of our residents

The Role
Located in Cromer, Dee Why Gardens offers a vibrant community comprising both Serviced Apartments and Independent Living Units (no Residential Aged Care). Our residents are independent seniors who enjoy the company and safety of living in a community of like-minded individuals, with the reassurance of services provided should the need arise.
Our lovely team at Dee Why Gardens are currently seeking a Village Engagement Assistant to join them on a casual basis.
Shifts
This role will be on an on-call basis and will primarily involve working weekends, afternoon shifts combined with sleepover shifts. Additional assistance will be required for leave coverage.

Reporting to the Assistant Village Manager, your duties will include:

• Responding to resident enquiries, callouts, and wellbeing checks on residents
• Undertaking first aid and initiating emergency services where required
• Assisting with our colourful village events and resident engagement activities
• Assisting with administrative tasks and improvement projects

About You

• You seek meaningful work that impacts lives and the community
• You have basic computer and administrative skills
• You are empathetic, passionate about helping others, and enjoy working with both your team and clients
• You are naturally detail-oriented with excellent organisational abilities
• You are proactive, always looking to improve services, client satisfaction, and team efficiency
• You have strong decision-making skills and are calm under pressure
• You hold a current First Aid & CPR Certificate (or willingness to obtain)
• You are prompt, diligent, and reliable

The successful candidate will be providing customer service, comfort, and support to our residents when they need it most. You will be welcomed with lush green gardens and an inviting award-winning community centre, café, and restaurant, along with our lovely residents who love the engagement, fun and support that the village team brings daily.
Ready to Join the Fun?
If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! Apply now and be a part of something truly special.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Engagement Assistant opportunity and explain how your skills, qualifications and interests align with our requirements.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining. For selected role, pre-employment medical assessments will also be required prior to any employment offers being made.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background

• Responding to resident enquiries, callouts, and wellbeing checks on residents
• Undertaking first aid and initiating emergency services where required
• Assisting with our colourful village events and resident engagement activities
• Assisting with administrative tasks and improvement project