VIM+Open Text Senior Specialist at NTT DATA

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SAP VIM, OpenText, Invoice Processing, Workflow Management, SAP FI, SAP MM, OCR, Exception Handling, UAT, S/4HANA, Accounts Payable, Document Archiving, Problem-Solving, Communication, SAP Fiori, ITSM

Industry

IT Services and IT Consulting

Description

Design, configure, and support SAP VIM by OpenText solutions for invoice processing and workflow management. Integrate VIM with SAP FI/MM modules (Accounts Payable, Procurement, Materials Management). Manage invoice capture, OCR scanning, approval workflows, exception handling, and posting processes. Work with business stakeholders to analyze requirements, gather functional specifications, and translate them into technical solutions. Coordinate with technical teams on custom developments, enhancements, and troubleshooting. Perform system testing, UAT, training, and documentation for end users. Support migration to S/4HANA and integration with OpenText Archive, Document Access, and ICC (Invoice Capture Center). Monitor invoice processing KPIs and recommend process improvements and automation strategies. Provide post-go-live support and resolve incidents related to invoice processing. 7+ years of experience in SAP VIM implementation and support. Strong knowledge of SAP FI (AP), MM (Procurement), and Workflow. Hands-on experience with OCR, ICC, and document archiving in SAP VIM. Good understanding of accounts payable processes, invoice compliance, and tax handling. Experience with S/4HANA migration projects preferred. Strong problem-solving and communication skills to engage with business and IT stakeholders. Ability to work independently and as part of a cross-functional team. Exposure to SAP Fiori apps for AP Invoice Management. Knowledge of integration with external systems (Ariba, third-party invoice scanning tools, etc.). L2 Support, person should be able to take KT as needed as per the defined process, provide steady state support as per KPIs/SLAs. Document support process, standard operational procedures, support reference manuals. To be able to work 12x5 model (1.30 pm to 11.30 pm IST or 4.30PM IST to 2.30AM IST) on working days, week-end/Holiday/Non business hrs on-call for Hi-Sev/Hi-Pri tickets - Demonstrate. Positive work attitude & communication in work co-ordination & meetings, status reporting. Be flexible to stretch for any critical business needs. Support disaster recovery, BCP as needed Should have strong experience in support engagements, using the ITSM/ Ticket management tools with fair understanding of Ticket life cycle both, on incidents/user requests, response/recovery SLAS/escalation procedures. Perform Root cause analysis on repeated support issues and provide continuous improvements. Automate any manual processes, procedural user requests etc., To be able to independently work and at the same time, be a good team player to collaborate with stake holders both internal and external as necessary.

Responsibilities

Design, configure, and support SAP VIM by OpenText solutions for invoice processing and workflow management. Manage invoice capture, approval workflows, and provide post-go-live support.