VIP Butler at Accor

Noosa Heads, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication, Interpersonal Skills, Multitasking, Attention To Detail, Immaculate Presentation, Grooming Standards, Creativity, Local Knowledge, Proactive Attitude, Friendly Personality, Flexibility

Industry

Hospitality

Description

Company Description Welcome to Elysium Noosa Resort an elegant retreat in the heart of one of Australia’s most iconic coastal destinations. Following an extensive enhancement program, we have reimagined every guest touchpoint, from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. Our transformation establishes a new standard of luxury on the Sunshine Coast. Our team creates guest moments that feel both effortless and deeply personal. Each interaction is shaped by care, where intuitive gestures, thoughtful detail, and delightful surprises elevate every stay. Join us as we commence this new chapter. Job Description The role is responsible for supporting the Guest Experience team in achieving key business outcomes while delivering exceptional, personalized service to VIP and Loyalty guests throughout every stage of their journey, including reservations, arrivals, and departures. Acting as an ambassador for Accor, the incumbent will positively represent and promote the brand in all guest interactions. As a primary point of contact for guests prior to check-in, the role requires comprehensive knowledge of all hotel services and facilities, as well as a strong understanding of the local area to enhance the overall guest experience. The position provides administrative and operational support to the Guest Experience team, including conducting pre-arrival calls, coordinating cabana and restaurant reservations, managing Accor experience bookings, and building and maintaining detailed guest profiles. Qualifications Excellent communication and interpersonal skills Ability to multitask whilst ensuring exceptional attention to detail Immaculate presentation and grooming standards High level of creativity with local knowledge Strong attention to detail and a commitment to guest satisfaction A proactive, "can-do" attitude with a friendly and outgoing personality Flexibility to work a variety of shifts, including weekends, mornings and evenings Additional Information Why join us? 30% discount on food & beverage at Accor properties worldwide Generous accommodation discounts at over 4,500 properties across 110 countries Career mobility across Accor’s global brand portfolio Ongoing training and professional development A commitment to diversity and inclusion, with a focus on promoting diverse talent Job-Category: Rooms Job Type: Permanent Job Schedule: Casual

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Responsibilities

The role supports the Guest Experience team by delivering exceptional service to VIP and Loyalty guests throughout their journey. Responsibilities include managing reservations, conducting pre-arrival calls, and maintaining detailed guest profiles.