You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

JOB TITLE

VIP Executive Support
What does a successful VIP Executive Support Engineer do at Fiserv?
As part of Fiserv’s Technology Services, we are seeking an experienced Executive Support Engineer to provide superior VIP technical support and build strong relationships with executive support personnel. In this role, you will act as the main liaison to the C-level executive team, supporting technology hardware, software, and services. To succeed, you should be an excellent communicator, able to build relationships with Fiserv executives and their staff, and be a strategic thinker with strong problem-solving skills.

RESPONSIBILITIES

Requisition ID R-10361622 Date posted 07/21/2025 End Date 07/29/2025 City New York State/Region New York Country United States Location Type Onsite

WHAT YOU WILL DO:

• Install and support end-user devices including PCs, mobile devices, LAN/WAN, printers, and other peripherals.
• Install, support, build, and maintain PC applications in a Windows 11 Active Directory environment, including operating systems, endpoint security, Office 365, VPN, system management tools, and various business unit software titles and mobile device management (MDM) solutions.
• Support Exchange Online, Teams, and other collaborative tools.
• Connect, support, and troubleshoot AV, presentation, and teleconferencing equipment, including platforms such as MS Teams, Zoom, and Skype.
• Join or receive MS Teams calls from the executive boardroom.
• Serve as the service delivery expert and single point of contact for senior executives.
• Provide proactive support, manage, and monitor operations to drive improved results.
• Coordinate and monitor executive meetings utilizing collaboration and AV services and support executive-level conferences and events.