VIP Host - Casa Neos at Riviera Dining Group Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

VIP Client Management, Database Management, Concierge Services, Event Contact Development, Guest Satisfaction, Relationship Building, Market Knowledge, Communication Skills, Leadership, Attention To Detail, Time Management, Multi-tasking, OpenTable Proficiency, Resy Proficiency, Seven Rooms Proficiency, Food Handling Certification

Industry

Food and Beverage Services

Description

RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: VIP Hosts are responsible for managing and leading the Oversight of VIP clientele, development of private event contacts, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: * Attract new VIPs to our venues. * Go out and visit restaurants and clubs happening around us * Keep relations with the management of hotels and other restaurants/night club * Maintain current VIP guest database * Make sure VIP guests are correctly hosted * Work hand in hand with the venues management * Assist with the restaurant pre-shift meeting * Accompany VIP outside our venues when necessary * Knows and acknowledges all VIPs by name.  * Provide a warm and welcoming atmosphere, attentive, detailed, friendly and courteous service  * Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition  * Positively handle guests requests and accept feedback with grace and humility * Understand the market and surrounding areas (i.e. restaurants, businesses, hotels). Requirements/Qualifications: * A minimum of 3-5years of experience in high volume elevated dining restaurant in a major metropolitan market.  * Experienced with online booking platforms such as OpenTable, Resy, Seven Rooms.  * Must be detail oriented and possess effective communication and written skills.  * State complaint food handling certificate  * Must have computer knowledge (Excel, Windows, etc.) * Ability to multi-task.  * Must be a team player and possess strong leadership abilities.  * Self-motivated and performance driven.  * Professionalism and courtesy.  * Remain in stationary position for up to 8 hours throughout work shift.  * Be able to reach, bend, stoop and frequently lift up to 50 pounds.  * Punctuality and regular and reliable attendance.  * Effective communication, written and interpersonal skills.  * Time management skills.  * Compute basic arithmetic.  * Ability to comprehend and follow recipes.  * Maintain confidentiality of company information and recipe data

Responsibilities

VIP Hosts are primarily responsible for managing and leading the oversight of VIP clientele, developing private event contacts, and ensuring the satisfaction of celebrity and high-profile guests. Key duties include attracting new VIPs, maintaining guest relations, and ensuring VIP guests are correctly hosted within the venues.