VIP Host at Crown Resorts

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

VIP Guest Service, Relationship Management, Loyalty Program Management, Compliance, Professional Presentation, Multilingual Communication, Reception Management, Event Hosting

Industry

Hospitality

Description

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. The role As a full-time VIP Host, this position plays a key role in building rapport with guests and delivering a five-star service experience. Reporting to the VIP Service Manager, responsibilities include welcoming and farewelling local, domestic, and international guests within the gaming areas. The role also involves assisting with membership enquiries, registering prospective members for gaming programs, and supporting the presentation of VIP facilities. Additional duties include overseeing general reception functions and entry management, hosting and engaging guests at Crown events, and supporting in-room promotions and events as required. About you Strong experience in VIP guest service Proven ability to build and sustain strong guest relationships Sound understanding of loyalty programs Demonstrates integrity and compliance with policies and regulations Impeccable professional presentation Additional language skills - desirable Eligible to obtain an NSW Special Employee Gaming Licence Availability to work a flexible 24/7 roster, including public holidays What we offer you Competitive hourly rate + penalties + super! Opportunities for career advancement and growth Fitted uniforms provided and laundered by Crown Generous discounts across all Crown hotels and restaurants Australia wide Complimentary meals at our on-site staff restaurant Access to discounts with our various corporate partners across travel, insurance, banking & finance, technology, parking On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what’s happening at Crown. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.

Responsibilities

The VIP Host is responsible for welcoming local and international guests, building rapport, and delivering five-star service within gaming areas. Key duties include managing membership enquiries, overseeing reception functions, and supporting VIP events and promotions.