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VIP Manager – Ethiopia at GLP Transit

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

VIP Management, Customer Service, Relationship Building, Sales, Negotiation, Communication, Data Analysis, CRM Tools, Market Knowledge, Retention Strategies, Problem Solving, Engagement Strategies, Performance Analysis, Betting Patterns, Promotions, Professionalism, Discretion

Industry

Staffing and Recruiting

Description

Location: Ethiopia Industry: iGaming / Online Betting & Casino Employment Type: Full-time About the Role PEOPLE HUNT is recruiting an experienced VIP Manager for a fast-growing international iGaming brand. This role is focused on managing and growing a portfolio of high-value players in the Ethiopian market, ensuring exceptional service, retention, and long-term loyalty. Key Responsibilities Manage and develop relationships with VIP and high-value players in the Ethiopian market Deliver a premium, personalized experience to VIP customers across sportsbook and casino products Increase player lifetime value through tailored bonuses, promotions, and engagement strategies Monitor player behavior, betting patterns, and preferences to optimize retention Collaborate closely with CRM, marketing, payments, and customer support teams Act as the primary point of contact for VIP customers, resolving issues promptly and professionally Analyze KPIs, player performance, and campaign effectiveness to drive revenue growth Requirements Proven experience as a VIP Manager in iGaming (sportsbook and/or casino) Strong knowledge of the Ethiopian betting and gambling market Existing network of players or industry contacts is a strong advantage Excellent sales, negotiation, and relationship-building skills Outstanding communication skills (verbal and written) Data-driven mindset with experience working with CRM tools High level of discretion, professionalism, and customer focus What’s on Offer Competitive salary + performance-based bonuses Opportunity to work with a modern, international iGaming platform Career growth within a rapidly expanding global business

Responsibilities

The VIP Manager will manage and develop relationships with high-value players in the Ethiopian market, ensuring exceptional service and retention. They will also analyze player behavior and collaborate with various teams to drive revenue growth.