VIP Relationship Manager at OKX
Abu Dhabi, Abu Dhabi, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

25 Jan, 27

Salary

7000.0

Posted On

27 Oct, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description

Job Description

Roles & Responsibilities

Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries.



  • Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals owning the full sales cycle from lead to onboarding.

  • Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions.

  • Guide clients through OKX's product suite, VIP tier structure, fee benefits, and platform updates.

  • Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base.

  • Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects.

  • Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements.

  • Participate in regional online and offline events, activations, and business development activities.

  • Monitor competitor activity and market trends, sharing insights to sharpen OKX's VIP value proposition.

  • Operate in compliance with company guidelines and regulatory requirements.



What We Look For In You



  • 1 3 years of experience in sales, business development, or account management ideally in crypto, finance, FX, or a related field.

  • A genuine hunger to sell: comfortable with outreach, pitching, and closing.

  • Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus.

  • Strong interpersonal skills you build trust quickly and communicate clearly.

  • Organised and able to manage multiple client relationships and tasks simultaneously.

  • Comfortable with data: can track your pipeline, analyse client activity, and report on performance.

  • Open to business travel across CIS, MENA, SEA, or other regions as needed.

  • Fluent in English and native Russian is a must.

Desired Candidate Profile

What You'll Be Doing

  • Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries.
  • Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals owning the full sales cycle from lead to onboarding.
  • Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions.
  • Guide clients through OKX's product suite, VIP tier structure, fee benefits, and platform updates.
  • Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base.
  • Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects.
  • Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements.
  • Participate in regional online and offline events, activations, and business development activities.
  • Monitor competitor activity and market trends, sharing insights to sharpen OKX's VIP value proposition.
  • Operate in compliance with company guidelines and regulatory requirements.

What We Look For In You

  • 1 3 years of experience in sales, business development, or account management ideally in crypto, finance, FX, or a related field.
  • A genuine hunger to sell: comfortable with outreach, pitching, and closing.
  • Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus.
  • Strong interpersonal skills you build trust quickly and communicate clearly.
  • Organised and able to manage multiple client relationships and tasks simultaneously.
  • Comfortable with data: can track your pipeline, analyse client activity, and report on performance.
  • Open to business travel across CIS, MENA, SEA, or other regions as needed.
  • Fluent in English and native Russian is a must.

Company Industry

Department / Functional Area

Keywords

  • VIP Relationship Manager


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Responsibilities
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