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VIRGINIA only - Work at Home Call Center Representative at InfoCision Management Corporation

, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

13.0

Posted On

09 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Customer Service, Computer Literacy, Multitasking, Problem Resolution, Call Documentation

Industry

Outsourcing and Offshoring Consulting

Description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you. Schedule Options: * Day Shift * Evening Shift * Night Shift (available until 2:00 AM EST) Job Responsibilities: * Answer inbound customer calls professionally and courteously. * Make outbound calls on behalf of a variety of clients. * Follow client-specific call flows and procedures. * Provide outstanding customer service and problem resolution. * Accurately document customer interactions. * Meet quality, attendance, and performance expectations. Qualifications: * Excellent verbal communication skills. * Strong customer service skills. * Comfortable using a computer and navigating multiple applications. * Ability to multitask while speaking with customers. Benefits: * 100% Remote Work from Home * Paid Training * Weekly Pay * Access a Portion of Your Earned Wages Multiple Times Each Week * Flexible Scheduling * Employee Recognition & Rewards Program * Opportunities for Career Growth and Advancement * Supportive Leadership Team InfoCision. Work Happy. Live Happy. Salary: $13.00 per hour Work Location: Remote Qualifications Remote Work Requirements- Candidates must provide their own: * Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook) * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted. * A quiet, distraction-free workspace

Responsibilities

Handle inbound and outbound customer calls professionally while following client-specific procedures. Provide high-quality customer service and accurately document all interactions.