We are a growing female-led business that provides virtual administrative services to Canadian mental health professionals. We are seeking someone with an educational background in mental health, who has previous admin experience, a keen eye for detail and a gentle touch when it comes to client communication.
There’s deep and true job satisfaction working at our business, because your work matters. You’ll be providing admin support to the amazing therapists who offer mental health care to Canadians.

Only candidates with prior knowledge of Jane or Owl (in an administrative capacity) will be considered for this position. The below are other highly rated skills and experience for this job.

• Previous experience working in a counselling clinic, a shelter, or a crisis help line.
• Being bilingual in English and French.
• Previous experience with direct billing.
• Knowledge of how to provide sensitive administrative support to BIPOC and LBGTQ2S+ communities is highly important in this role.
• Admin level skills in G-suite and Outlook.

This position will start as part time with daily weekday work with the opportunity to transition into more full time work. Evening and Weekend availability is entirely optional and we encourage you to apply even if you can only do weekday, daytime hours.

IF YOU THINK YOU’D LIKE TO JOIN OUR TEAM OR KNOW SOMEONE WHO MIGHT, SHARE THIS POSTING OR PLEASE REACH OUT. BONUS POINTS IF YOU SKIP APPLYING THROUGH INDEED AND CONTACT US DIRECTLY THROUGH EMAIL (WHICH CAN BE FOUND AT OUR WEBSITE WWW.TIMELYVIRTUALASSISTANT.COM).

Job Types: Part-time, Permanent
Pay: From $19.50 per hour

Benefits:

• Casual dress
• Work from home

Application question(s):

• What Province do you live in?
• Do you have experience with Jane App or Owl Practice in an administrative capacity? please note that being a patient does not count
• What is your diploma or degree in?

Education:

• AEC / DEP or Skilled Trade Certificate (required)

Work Location: Remot

• Check and respond to emails
• Listen to voicemails and call back patients
• Schedule sessions and process payments
• Provide direct billing submissions
• Enter information into excel spreadsheets
• General online documents organization (often through professional Google workspace or Outlook)
• Send out consent forms
• Check over documents for errors
• Following up with patients regarding paperwork
  Working with us means you will be given fair wage increases, weekends and holidays off, and be treated with dignity, trust and respect. We are a BIPOC and LGBTQ2S+ supportive workplace. There is job security (and we are definitely seeking to hire someone who wants long term employment), you’ll get Starbucks gift cards so you can have a coffee for our monthly meetings, and after a 3 month probation period your pay will be increased.