Virtual Assistant - E-commerce & Customer Service at We Clone You

, , Peru -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

12.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-commerce, Customer Service, Shopify, Etsy, TikTok Shop, SEO, Content Creation, Video Editing, Social Media Marketing, Canva, Flodesk, Data Analysis, Communication, Branding, Campaign Management, Sales Funnel

Industry

Business Consulting and Services

Description

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in e-commerce & customer service to join our client's team and take their operations to the next level. In this role, you will be responsible for performing various tasks, including: Manage and update Shopify store (products, SEO alignment, store optimization); Handle Etsy store management, including listing optimization for visibility and conversions; Manage TikTok Shop setup, marketing, and daily operations; Respond quickly and professionally to customer inquiries on Etsy, TikTok Shop, Instagram, and Shopify; Provide clear, helpful, and polite communication to ensure customer satisfaction and prevent lost sales; Track conversations, follow up in a timely manner, and escalate complex cases when needed; Create and implement content strategies for TikTok, Instagram, and Pinterest; Edit and schedule engaging short-form videos, staying aligned with current trends; Maintain consistent branding across platforms; Suggest content ideas that increase engagement and drive sales; Manage campaigns using Flodesk (or similar tools); Design newsletters and graphics using Canva; Track and report performance (open rates, CTRs); Support sales funnel creation and management to increase conversions; Report on growth metrics: followers, engagement, customer messages resolved, sales impact; Provide actionable, data-driven suggestions for improvement; Proven e-commerce experience (Shopify, Etsy, TikTok Shop required); Strong customer service background with results in fast, effective messaging; Familiarity with SEO, website optimization, and social media growth strategies; Proficiency in Canva, Flodesk (or similar), content scheduling tools; Excellent written English — clear, polite, and professional tone; Ability to show impact through metrics (growth, engagement, campaign performance, etc.); Portfolio with measurable results (social media, email, or sales growth); Available to start immediately and attend interviews; Work from home; Payment in dollars per working hour (40-hour week); Starting salary between 4$ - 12$ per hour depending on your experience, with room for raises based on performance; A workplace that values its people; Professional development opportunities to grow your career; Be part of a supportive team that values your input and achievements; Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients; Remember to upload your data in English, please. Including your resume.

Responsibilities

The Virtual Assistant will manage and optimize e-commerce platforms such as Shopify and Etsy, handle customer inquiries, and create content strategies for social media. Additionally, they will track performance metrics and provide actionable suggestions for improvement.