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Virtual Assistant at Hey Lieu
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Telemarketing, Sales Support, English Communication, Phone Handling, Google Workspace, CRM Tools, Lead Tracking, Organization, Multitasking

Industry

Business Consulting and Services

Description
Position Overview This role involves a combination of administrative tasks, phone-based customer service, and sales support. You’ll be expected to make and receive calls, follow up with leads, and support our clients in maintaining strong customer relationships. The ideal candidate is detail-oriented, tech-savvy, and has excellent spoken and written English. Key Responsibilities Answer and make calls to customers for support, scheduling, or follow-ups Handle inquiries and provide accurate information on products/services Conduct outbound follow-up calls for quotes, estimates, or lead nurturing Manage calendars, inboxes, and basic admin tasks Update customer information and notes in CRM tools Assist with tracking leads and preparing simple reports or documentation Provide general sales support and assist in building customer relationships Qualifications Proven experience in customer service, telemarketing, or sales support Excellent English communication skills (both spoken and written) Comfortable handling phone calls professionally Familiarity with tools like Google Workspace, CRMs (e.g., HubSpot, SmartMoving), and call platforms (e.g., RingCentral, Aircall) Highly organized and able to multitask in a remote work environment Reliable internet connection and a quiet, professional work setup Work Schedule Night shift (to align with U.S. hours) Remote position Full-time (40 hours/week) How to Apply If you're confident on the phone and ready to support growing U.S. businesses, we’d love to see your resume and a short video introduction. Apply now and become part of a supportive, remote-first team.
Responsibilities
The role involves answering and making calls to customers for support and follow-ups, as well as managing calendars and basic administrative tasks. You will also assist with tracking leads and providing general sales support.