Virtual Branch Manager 26-040 at Cobalt Credit Union

Papillion, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

61705.0

Posted On

13 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Strategic Thinking, Relationship Building, Loan Management, Sales Coaching, Operational Support, Digital Member Experience, Regulatory Compliance, Auditing, Performance Monitoring, Conflict Resolution, Customer Service, Project Prioritization, Computer Proficiency, Verbal Communication, Written Communication

Industry

Financial Services

Description

Virtual Branch Manager Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Virtual Branch Manager Our Virtual Branch Manager will supervise a group of sales professionals with strong leadership, strategic thinking, and relationship-building skills. The individual must have a strong understanding of loans, products and services, and the ability to motivate and coach a focused sales team. The Virtual Branch Manager is a multifaceted position that includes management, lending, member service, and operational support functions delivered primarily through phone, video, chat, and online banking platforms. The Virtual Branch Manager is accountable for the profitability, growth, and overall performance of the virtual branch. It fosters new business, deepens member relationships, and promotes products and services to achieve established sales goals and business objectives while delivering high quality digital member experience. Responsibilities include compliance with regulatory requirements, auditing, meeting sales goals, monitoring performance metrics, and coaching employees toward success in a remote environment. EDUCATION AND/OR EXPERIENCE REQUIREMENTS * High school diploma or equivalent required. * Associate or bachelor’s degree in business or related field preferred. * Minimum five years of experience in a financial institution required. * Minimum one year of leadership experience required. * Credit Union or banking branch management experience preferred. * Knowledge of sales and service techniques; credit union services and products preferred. * Previous knowledge, skills, and experience in planning, implementing, monitoring, delegating, conflict resolution, customer service, and training. * Strong leadership, planning, communication, and organizational skills needed with ability to communicate with all levels of credit union and the public. * Ability to prioritize and schedule projects and work responsibilities. * Proficient in computer skills. * Must be able to travel to meetings and training activities etc. * Professionalism in attitude and member and team relations. * Strong verbal and written communication skills are required. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty locations. Cobalt Credit Union was established in 1946 to serve the military and we’re excited to offer our services to all community members across the counties we serve! At the heart of our organization is a strong belief in supporting and developing our team. Through ongoing training and personalized coaching, we help our employees grow both personally and professionally. We’re proud of our family-oriented culture—where people genuinely care about each other—and we’re committed to creating opportunities for growth within our organization. Equal Opportunity Employer/Vet/Disabled Keywords: Banking, Teller, banker, customer service, call center, representative, support, team member, bilingual, financial, bank, flexibility, benefits

Responsibilities

Supervise a team of sales professionals to drive profitability and growth for the virtual branch through digital platforms. Manage lending, member services, and operational functions while ensuring regulatory compliance and meeting sales goals.