Virtual Desktop IT Support

at  Robertson and Company

Toronto, ON M5J 2L6, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Feb, 2025USD 30 Hourly19 Nov, 2024N/AOperating Systems,Citrix,Microsoft Excel,FrameworkNoNo
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Description:

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Robertson is seeking a skilled Virtual Desktop IT Support to join our client.
Contract Dates: 6 months with potential to extend or convert
Pay Range: $30 to $34.54 per hour
Business Hours: Monday to Friday (Hybrid)

Job Responsibilities:

  • On-boarding and off-boarding users to the virtual Desktop platform (VDI).
  • Review, and monitor VDI performance, and access issues using Enterprise-wide performance systems and tools.
  • Identify user requirements conjunction with desktop and vendor teams to improve performance in any areas identified.
  • Assess and review monthly usage and ensure the technologies are not providing overlapping capabilities and driving cost reductions.
  • Provide 1st level consultation requests and support.

Experience & Qualification Requirements:

  • IT Support experience
  • Microsoft Windows Operating Systems, particularly Windows 10/11
  • Experience with Citrix and virtual desktop usage, performance and issue analysis tooling and framework
  • Proficient experience with Microsoft Excel
  • MS Office Suite products experience
  • Ability to work on multiple concurrent projects

Personal Attributes:

  • Excellent communication and interpersonal skills
  • Excellent analytical, problem solving and documentation skills
  • Organized, self-motivated with the ability to work in a team

Responsibilities:

  • On-boarding and off-boarding users to the virtual Desktop platform (VDI).
  • Review, and monitor VDI performance, and access issues using Enterprise-wide performance systems and tools.
  • Identify user requirements conjunction with desktop and vendor teams to improve performance in any areas identified.
  • Assess and review monthly usage and ensure the technologies are not providing overlapping capabilities and driving cost reductions.
  • Provide 1st level consultation requests and support


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

IT

Graduate

Proficient

1

Toronto, ON M5J 2L6, Canada