SKILLS AND QUALIFICATIONS:

• Experience in creating and conducting virtual events (webinars and meetings) using Microsoft Teams and Zoom, including those with larger audiences.
• Experience with management software such as Microsoft Teams Rooms and/or Cisco Unified Communication Manager.
• Ability to quickly identify and analyze problems.
• Experience communicating with international teams and show calling.
• Ability to work independently.
• Ability to work well under pressure.
• Strong verbal and written communication skills.
• Strong organizational skills and ability to prioritize workflows for multiple simultaneous tasks.
• Ability to quickly integrate into a changing environment.
• Experience with MS Office 365 on a daily basis.
• Experience with MS Excel and Word.
• Proficient in written and spoken German and English.
  If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
  If you do require details of the vacancy or the application process in an alternative format, please either email jobs@kinly.com outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.

• Consulting, booking, organizing, conducting, and providing live support for video conferences.
• Consulting, booking, organizing, conducting, and providing live support for virtual events.
• Ensuring our service quality for virtual events.
• Troubleshooting and problem analysis.
• Generating reports on hardware and software errors using our ticketing system.
• Collaborating with other teams in a global network.
• Creating knowledge articles for our database.
• Creating documents to record and standardize our processes.
• Training new team members.